Accounts Payable, Business Support, Communication Skills, Consulting, Cross-Functional, Customer Relations, Customer Support/Service, Documentation, Federal Government, Identify Issues, Multitasking, Oracle, Oracle ERP, Oracle PL-SQL, Problem Solving Skills, Procure to Pay/Purchase to Pay (P2P), Service Level Agreement (SLA), Systems Administration/Management, Systems Maintenance, Team Player, Testing, Training/Teaching
Summary: At i360technologies, we specialize in business consulting and technology services for federal agencies. We are seeking a highly motivated individual with expertise in Oracle Procure to Pay, specifically in PO, AP, and SLA configurations and experience of troubleshooting data issues in the Oracle e-Business suite applications using PLSQL, to join our dynamic team. This role is ideal for someone with strong problem-solving skills coupled with excellent customer-facing abilities and experience in creating comprehensive documentation.
Responsibilities:
- Configure and maintain Oracle Procure to Pay modules including PO, AP, and SLA.
- Troubleshoot and resolve data issues within Oracle e-Business suite applications using PLSQL.
- Collaborate with cross-functional teams to support business needs and enhance system functionalities.
- Provide exceptional customer service and support to federal agency clients.
- Create and maintain detailed documentation for system configurations and troubleshooting procedures.
- Conduct training sessions and workshops for stakeholders as needed.
Required skills:
- 6 years' experience and proficiency with Oracle Procure to Pay modules (PO, AP, SLA).
- Hands-on experience with troubleshooting data issues in Oracle e-Business suite applications using PLSQL.
- Excellent customer-facing skills and ability to communicate technical concepts to non-technical audiences.
- Strong documentation skills with experience in creating comprehensive system and process documentation.
- Ability to work collaboratively in a team environment and manage multiple priorities effectively.
- Prior experience in a similar role within a federal agency setting is a plus.