Key Responsibilities:
Provide end-to-end operational and functional support for Oracle EBS R12 applications.
Analyze and document existing customizations and business functionalities to ensure system efficiency and compliance.
Collaborate with cross-functional teams to explain and align financial business flows with customer-specific processes.
Prepare, maintain, and update support-related documentation, ensuring accuracy and completeness.
Engage with business users to gather new requirements and translate them into comprehensive Functional and Technical Specification Documents.
Qualifications:
Strong expertise in Oracle EBS R12 Financials (AP, AR, GL, FA, CM, etc.).
Proven experience in functional support and documentation preparation.
Excellent communication, analytical, and problem-solving skills.
Ability to collaborate effectively with business and technical teams.