Oracle Payables Cloud Support (STP / AP)

Oracle Payables Cloud Support (STP / AP)
Location: Austin, TX (Onsite)
Job Type: Contract
Schedule: Monday – Friday, 9:00 AM – 5:00 PM

We are seeking an experienced Oracle Payables Cloud Support Consultant to provide L2/L3 post-production support within the Source-to-Pay (STP) domain. This role focuses on ensuring stable invoice processing, accurate accounting, reliable integrations, and timely resolution of issues across the invoice-to-pay lifecycle.

Key Responsibilities
Production Support (L2/L3)

• Provide L2/L3 support for Oracle Payables Cloud
• Perform incident triage, defect resolution, and root cause analysis (RCA)
• Prevent recurring issues through proactive monitoring and fixes

Accounts Payable Operations Support

• Support AP processes including:
  • Invoice entry and validation
  • Invoice holds resolution
  • Payment processing
  • Invoice accounting troubleshooting
• Ensure smooth invoice-to-payment lifecycle execution

End-to-End STP Troubleshooting

• Troubleshoot Source-to-Pay (STP) flows across:
  • Procurement
  • Receiving
  • Payables
• Identify and resolve upstream/downstream issues

Integrations & Data Management

• Monitor and support integrations (FBDI, APIs, OIC/middleware)
• Handle batch jobs, error resolution, and reprocessing
• Ensure data consistency across systems

Payments & Banking Support

• Support payment batch processing
• Monitor payment file generation
• Handle banking integrations and issue resolution

Documentation & Reporting

• Maintain runbooks, SOPs, and knowledge articles
• Provide operational reporting (incident trends, SLA metrics, recurring issues)
• Support continuous improvement initiatives

Release & Upgrade Support

• Support Oracle quarterly updates
• Perform impact analysis and regression testing
• Validate production readiness

Must-Have Qualifications

• 5+ years of Oracle Financials experience
• Strong expertise in Oracle Payables Cloud
• Strong understanding of Source-to-Pay (STP) / invoice-to-pay lifecycle
• Experience in L2/L3 production support
• Experience with integrations (FBDI, APIs, OIC)
• Strong troubleshooting and RCA skills
• Excellent communication and stakeholder management

Preferred Qualifications

• Experience with Oracle Procurement / Supplier Portal
• Experience with OTBI / BI Publisher
• Experience with ServiceNow or Jira
• Experience with banking/payment integrations

Core Skills

• Oracle Payables Cloud
• Source-to-Pay (STP)
• Accounts Payable (AP)
• ERP Cloud
• Incident Management & RCA
• Integrations (FBDI, APIs, OIC)

Recruiter Submission Template –

Full Name:
Degree Major with University and Completion Year:
Total Experience in Oracle Financials (Years):
Experience in Oracle Payables Cloud (Years):
Experience in Source-to-Pay (STP) / Invoice-to-Pay Lifecycle (Yes/No – brief details):
Experience in Invoice Processing & Payment Handling (Yes/No – brief details):
Experience in Invoice Holds & Accounting Troubleshooting (Yes/No – brief details):
Experience in L2/L3 Production Support (Yes/No – brief details):
Motivation/Reason for Interest in This Role:
Contact Number:
Email ID:
LinkedIn Profile URL:
Full Address (Street, City, State, ZIP Code):
Notice Period (in weeks):
Current Work Authorization Status (e.g., US Citizen, Green Card, H1B, etc.):
Expected Hourly Rate W2:
Are you willing to relocate at your own expense and work Onsite – Austin, TX (Yes/No):