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Oracle Sales Cloud & Incentive Compensation Support Consultant

Apolis
  • Hanover, MD
  • $80–$90 Per Hour
  • Instant Apply
4 days ago

Job Description

Position Title: Oracle Sales Cloud & Incentive Compensation Support Consultant
Location: Hanover, MD (ONSITE)
Duration: Long Term Contract
 
Job description:
We are seeking an experienced Oracle Sales Cloud (CX Sales) and Oracle Incentive Compensation (ICM) Consultant to provide post go-live application maintenance and support. The consultant will be responsible for providing L2/L3 production support, troubleshooting issues, supporting OTBI reporting and integrations, and managing ServiceNow tickets. Strong communication and stakeholder management skills are essential for this role.
 
Basic Qualifications:

  • 10 years of Oracle application experience.
  • Minimum 2 end-to-end Oracle Cloud implementation projects.
Required Skills:
  • Strong experience in Oracle Sales Cloud and Oracle Incentive Compensation (ICM) support.
  • Hands-on experience with OTBI custom reports and dashboards.
  • Experience supporting integrations, data migration (FBDI/Data Loader), and system enhancements.
  • Ability to analyze and resolve functional and production issues logged through ServiceNow.
  • Experience with incident management, root cause analysis, and SLA-driven support.
  • Strong communication and stakeholder management skills.
Preferred Qualifications:
  • Knowledge of Oracle Integration Cloud (OIC).
  • Oracle Cloud certifications.
  • Experience working in AMS/Application Support engagements.
Role and responsibilities:
  • Provide L2/L3 production support for Oracle Sales Cloud and ICM applications.
  • Troubleshoot and resolve functional, configuration, and data-related issues.
  • Support OTBI reporting, integrations, and data migration activities.
  • Manage ServiceNow tickets, perform root cause analysis, and support business users.
  • Coordinate testing and validation for system changes and quarterly Oracle updates.

Numbers & Facts

LocationHanover, MD
IndustryComputer/IT Services
Salary$80–$90 Per Hour
Company Size500 to 999 employees
Websitehttps://www.apolisrises.com/

Benefits

Paid Sick Days, Employee Referral Program, Employee Events, Retirement / Pension Plans

About Company

Since 1996, RJT has provided successful SAP, Oracle, and IT consulting solutions and staffing services to clients around the world. The new Apolis brings you the same personalized service fortified with a greater array of IT solutions, global expertise, and cost-management strategies.

We are a global IT consultancy that seamlessly integrates experts and leading-edge solutions into your organization so you can focus on what really matters.

Skills

  • Business Supportunmatched
  • Cloud Applicationsunmatched
  • Cloud Computingunmatched
  • Communication Skillsunmatched
  • Consultingunmatched
  • Data Migrationunmatched
  • Functional Analysisunmatched
  • Identify Issuesunmatched
  • Incident Managementunmatched
  • Oracleunmatched
  • Oracle Certificationsunmatched
  • Problem Solving Skillsunmatched
  • Production Supportunmatched
  • Reporting Dashboardsunmatched
  • Root Cause Analysisunmatched
  • Salesunmatched
  • Sales Supportunmatched
  • Service Level Agreement (SLA)unmatched
  • ServiceNowunmatched
  • Software Administrationunmatched
  • System Validationunmatched
  • Testingunmatched
  • Validation Testingunmatched

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