Provide tier-2/tier-3 troubleshooting, configuration, and routine support for Oracle Database environments (including single-instance and clustered/RAC deployments) under the guidance of and in collaboration with the Senior Oracle DBA.
Support Oracle database solutions including backup/recovery operations, schema management, patching, upgrades, and application integration.
Execute backup and restore operations, validate restore integrity, and support disaster recovery testing and point-in-time recovery (PITR) procedures as directed by the Senior Oracle DBA.
Implement security baselines, encryption configurations, and auditing protocols in accordance with GPO IT Security policies and standards.
Respond to Requests for Change (RFCs) and incident tickets via the Government's ticketing system, supporting request lifecycles from submission to closeout to minimize downtime and enhance service delivery.
Resolve tickets according to operational SLAs, escalating complex issues to the Senior Oracle DBA as appropriate.
Assist with Oracle database builds, upgrades, and application-integration efforts (including but not limited to integration with SharePoint, business systems, and legacy applications).
Support proactive capacity planning and system health monitoring, identifying trends and escalating anomalies.
Provide database administration and maintenance across on-premises servers and cloud environments as required.
Execute patching cycles, apply minor and major patches, and validate system stability post-deployment.
Proactively address system errors and participate in after-hours activities as needed for business continuity.
Contribute to clear, actionable weekly reports detailing support activities, accomplishments, and risk/issues.
Collaborate within and across division teams and communicate effectively with both IT and non-technical stakeholders.
Provide complementary team technology coverage for PostgreSQL and/or MySQL environments as part of the team's collective technology stack responsibilities.
Numbers & Facts
Location
San Antonio, Texas
Skills
Application Integrationunmatched
Auditingunmatched
Business Solutionsunmatched
Capacity Managementunmatched
Change Requests/Ordersunmatched
Cloud Computingunmatched
Communication Skillsunmatched
Computer Securityunmatched
Cryptographyunmatched
Data Recoveryunmatched
Database Administrationunmatched
Database Backupunmatched
Disaster Recoveryunmatched
Governmentunmatched
Microsoft SharePointunmatched
MySQLunmatched
Operations Managementunmatched
Oracleunmatched
Oracle DBA (Database Administrator)unmatched
Oracle Databaseunmatched
PostgreSQLunmatched
Riskunmatched
Service Deliveryunmatched
Service Level Agreement (SLA)unmatched
Software Patchesunmatched
Software Upgradesunmatched
System Validationunmatched
Testingunmatched
Trend Analysisunmatched
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