Oracle Support Specialist

At Horizon Hobby, we inspire dreams and help build memories! Our company is the leader in the global Radio Control industry, celebrating 40 years in 2025! We offer tremendous opportunities for growth and development and a full array of benefits including discounts on our products! We are currently hiring for an Oracle Support Specialist!

This position reports into our office in Champaign, IL location. Local candidates preferred. However, we may consider hybrid/remote work arrangements 

Typical pay for this position is $75,000 - $90,000 annually. The final offer for this position will be based on the unique experience and qualifications of the candidate selected. This position may also be eligible for a bonus not included in the base pay range.

The Oracle Support Specialist is responsible for supporting Horizon Hobby's Oracle Fusion applications with a focus on the finance (ERP) module, and Oracle Integrations Cloud. This role is a hands-on role that collaborates with business stakeholders to deliver support and solutions in support of the business objectives.

Roles & Responsibilities

• Troubleshoot and resolve any technical issues related to Oracle Fusion Applications and or Oracle Integrations Cloud (OIC)
• Act as a subject matter expert for Oracle Fusion Applications focused on finance (ERP) module and provide guidance to Horizon Hobby team members
• Provide technical support for Oracle Fusion Applications and OIC to ensure a smooth functioning integration for business processes
• Collaborate with cross-functional teams to understand business needs and provide technical solutions
• Continuously monitor and enhance the performance of the Oracle Fusion Applications and OIC
• Participate in system upgrades and migrations to ensure a smooth transition
• Develop and maintain technical documentation for Oracle Fusion Applications and OIC
• Stay updated with the latest Oracle Fusion Applications and OIC tools & technologies to allow suggestion improvements for system functionality enhancements
• Support and train end-users on the proper use of Oracle Fusion Applications and OIC
• Work Closely with the project management team to plan and execute Oracle Fusion Applications and OIC related projects
• Identify and implement automation opportunities to streamline processes and increase efficiency
• Conduct regular system audits to identify and address any potential issues
• Collaborate with vendors and external partners to resolve any technical issues
• Stay updated with industry trends and best practices related to Oracle Fusion and Applications and OIC to provide recommendations for implementation
• Adhere to company policies and procedures related to data security and confidentiality
• Perform other duties as assigned with the scope of the position

Education & or Experience

• A bachelor's degree in computer science, IT, software engineering or equivalent work experience
• Prior experience with Oracle Fusion Applications, Oracle Finance ERP module, and Oracle Integrations Cloud are highly desired
• Knowledge of cloud technology design patterns, security concepts, database management, and web platforms 
• Scripting, SQL, PS/SQL, PowerShell, Batch, Low Code / No Code development 
• Prior experience with Power BI or analytics reporting tools 
• Experience with credit card processing, receipts, invoicing and payment platforms
• Knowledge of General Accounting Practices    
• Awareness of and the ability to use a wide variety of software solutions and tools to affect change  
• Excellent communication skills and the ability to explain technical information in non-technical terms 
• Excellent problem-solving skills and the ability to multi-task 
• Project management and teamwork skills
• Understanding of business operations in manufacturing, supply chain, financials, distribution and 1P and 3PL business models 

Physical Demands

• Ability to lift 50lbs or more
• Capable of sitting or standing for multiple hours at a time

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits & Other Perks

• Medical, Dental, Vision 
• HSA and FSA options 
• Short-Term and Long-Term Disability Insurance 
• Life Insurance and Supplemental Life Insurance 
• 401(k) with a company match 
• Paid Time Off 
• Paid Holidays 
• Internal Rewards 
• Discounts on Products 
• Additional Coverage such as accident, critical, hospital and pet insurance.

Horizon Hobby is a progressive, innovative company and, as such, is constantly reevaluating and reinventing the processes and procedures associated with each job. The essential duties and responsibilities of this position may change at any time.  In addition, employees may be asked to work on special projects or to assist with other work necessary or important to the operation of Horizon. Your cooperation and assistance in performing such additional work is expected and appreciated.

Horizon Hobby, LLC is an equal opportunity and E-Verify employer