Facial & Oral Surgery Specialists is seeking a highly motivated and personable Treatment Coordinator to join our growing team. This role is ideal for someone who enjoys building relationships, educating patients, and helping them move forward with needed treatment.
As a key member of our patient care team, you will guide patients through treatment recommendations, discuss financial options, coordinate care, and help increase treatment acceptance through exceptional communication and customer service.
Key Responsibilities
Present and explain treatment plans to patients
Discuss treatment costs, financing, and payment options
Increase treatment acceptance and office production through effective communication and follow-up
Convert consultations, referrals, and patient inquiries into scheduled treatment
Follow up with pending treatment and unscheduled patients
Coordinate patient care and treatment scheduling
Build strong relationships with patients and referring offices
Maintain accurate patient records and documentation
Deliver exceptional customer service throughout the patient experience