Order Builder

The Republic of Tea is a progressive and socially conscious business recognized as a leading purveyor of nearly 400 all-natural premium teas, herbs and gifts. We enrich people's lives through great-tasting teas, education and innovation while championing a "Sip by Sip Rather Than Gulp by Gulp" lifestyle. In keeping with our whimsical identity as an independent Republic, we refer to our employees as Ministers, sales representatives as Ambassadors, consumers as Citizens and our retail partners as Embassies. As a family-owned company, we are dedicated to sharing our prosperity through meaningful philanthropic partnerships and creating opportunities for learning and growth within our TEAm. Join us and become part of a collaborative, purpose-driven culture-where you can grow your career, expand your network, and help lead the tea revolution.

POSITION SUMMARY:

The Order Builder is a non-exempt, full-time role supporting order fulfillment operations by assembling customer orders, completing basic system updates, and using forklifts or order pickers as needed. Work involves consistent physical activity, attention to detail, and maintaining high safety and quality standards throughout the warehouse.

ESSENTIAL RESPONSIBILITIES:

Physical Order Building (50%)

• Assemble customer orders by accurately picking and organizing products.
• Label, stack, and prepare orders for shipment to exact specifications.
• Move products efficiently while upholding safety and quality expectations.

Data Entry & System Updates (25%)

• Enter and update order information within the ERP/WMS system.
• Use handheld scanners and computers to maintain inventory and shipment accuracy.
• Maintain complete and accurate records for shipping, receiving, and tracking.

Forklift & Equipment Operation (25%)

• Operate forklifts and order pickers to move pallets and materials as needed.
• Complete safety checks prior to equipment operation.
• Assist with unloading deliveries and relocating inventory within the warehouse.

Perform other duties as assigned.

BASIC QUALIFICATIONS:

• Strong teamwork and communication skills.
• Ability to read labels, numbers, and follow instructions accurately.
• Ability to work effectively in a fast-paced environment and under pressure.
• Able to work with minimal supervision while maintaining accuracy and urgency.
• Ability to operate order pickers and forklifts safely.
• Ability to use the ERP system and basic Microsoft applications.
• Commitment to safe work practices with an expectation of zero accidents/injuries; able to identify and correct unsafe behaviors or conditions.
• High level of attention to detail in all tasks.

PREFERRED QUALIFICATIONS:

• High school diploma or equivalent (GED).
• Forklift certification.
• Two years of related warehouse or fulfillment experience.

COMPETENCIES

• Attention to detail and accuracy.
• Sense of urgency; able to meet deadlines.
• Ability to work under pressure.
• Ability to complete orders efficiently and accurately.
• Ability to gain general knowledge of internal systems and tools.
• Able to work independently with minimal supervision.

PHYSICAL DEMANDS

• Manual dexterity and ability to handle materials efficiently.
• Ability to lift up to 50 lbs. independently multiple times per day.
• Ability to climb rolling ladders.
• Ability to stand or walk for extended periods and stoop or bend as needed.

The Republic of Tea is an Equal Opportunity Employer