Are you looking for a great company with great people, a place you can retire from someday? If a position where you can directly impact the success of an organization and share that success as an Employee Owner sounds like a refreshing opportunity, then check us out. Together we build our future!
Central States Group, A Cogent Company is currently seeking an Order Coordinator to join our team in Cedar Rapids, IA. The ideal candidate will have an associate’s degree (minimum) along with previous experience in a customer service/order coordination/scheduling position. We are passionate about helping customers and the communities where we live and work and pride ourselves on being respected, innovative leaders in our industry.
What we value:
- Intelligent, entrepreneurial, and industrious individuals looking to apply themselves creatively
- Individuals who are comfortable speaking up, sharing ideas, and driving change
- Energetic teammates looking for more than just a job to pay the bills
- Passionate individuals who naturally do more than is asked
Typical duties of an Order Coordinator may include:
- Reviews orders for accuracy and completion
- Enters all sales orders from customer PO’s, RFQ’s and Application Engineers into our ERP system
- Places orders with vendors to purchase customer orders
- Computes prices, shipping costs, and any appropriate discounts
- Handle inbound calls from customers, vendors, and sales personnel
- Provides sales quotes to customers from vendor-provided resources
- Determines the appropriate timing of orders to ensure timely delivery and cost savings
- Verifies and updates customer information
- Checks customer accounts for credit and outstanding payments
- Informs customers and/or sales team of shipping date and any possible delays
- Electronically files copies of all orders received
- Adheres to productivity standards to ensure all orders are handled in a timely and efficient manner
- Customer Service is KEY; you will have contact with customers on a daily basis
Qualified candidates will have the following knowledge, skills and abilities:
- Must be detailed oriented and accurate
- Must be proficient in MS Office Word, Excel, Google Drive, and Gmail
- Must be a high-paced self-motivator who promotes teamwork among co-workers
- Must be able to multi-task such as simultaneously using telephone and computer skills
- Must have a general knowledge of basic mathematical computations
- Must have the ability to sit for extended periods
- Experience using Epicor Prophet 21 or similar ERP software programs preferred
- Experience using Salesforce or a similar CRM preferred
Why Work With Us?
At Cogent, you’re not just an employee—you’re an owner. Our people make the difference, our shared values define us as a team and bring our vision to life. Together, our team of employee-owners is committed to helping build healthy and prosperous communities through creatively engineered solutions for our customers. We are a growing Midwest company that provides fluid processing solutions serving the local Industrial, Municipal, Commercial Building Trades, Oil and Gas markets through our family of trusted brands.
We Offer
- Employee Ownership (ESOP)
- 401(k) with Company Match
- Profit Sharing
- Medical, Dental, Vision & Life Insurance
- Generous PTO, Paid Holidays & Volunteer Time Off
- Career Development & Advancement Opportunities
- A Culture That Values Innovation, Collaboration, and Respect
Make Your Mark with Cogent
This is more than just a job—it’s a chance to work in a company where your efforts are recognized, your voice is valued, and your professional growth is supported. As an employee-owner, you'll be part of a collaborative team that celebrates innovation, accountability, and shared success.
If you are a highly organized professional who enjoys coordinating details, supporting drivers, and helping maintain an efficient fleet operation, we encourage you to apply.