Order Entry Associate

Nassau Candy is a premier importer, manufacturer, and distributor of candy, specialty confections, fine foods, and promotional products. We are seeking a detail-oriented and efficient Order Entry Associate to join our growing team. This role plays a critical part in the customer order process and requires exceptional attention to detail, strong organizational skills, and the ability to work in a fast-paced environment.

• Accurately enter customer orders into the system in a timely manner

• Review all incoming orders for accuracy and completeness; resolve any discrepancies

• Escalate issues as necessary to ensure prompt resolution and order accuracy

• Monitor the status of open orders and follow through to successful completion

• Stay current on new products, promotions, and internal processes

• Partner with Sales, Customer Service, Shipping, and other departments to ensure smooth order flow

• Support department needs with additional tasks or projects as assigned

• Minimum 2 years of experience in order entry, data entry, or a similar administrative role

• High attention to detail and accuracy; ability to manage multiple priorities

• Strong problem-solving skills with a proactive mindset

• Comfortable communicating professionally via phone and email

• Proficient in Microsoft Word and Excel

• Experience with EDI platforms is a plus

• Team-oriented with a positive, collaborative attitude

• Competitive pay

• Paid vacation and PTO

• Medical, Dental, Vision, AFLAC, and Pet Insurance

• Employee discounts on our products

• Business casual dress code

• Supportive, family-oriented company culture

Nassau Candy is an Equal Opportunity Employer.