Order Entry Coordinator II

Order Entry Coordinator II

Category

Operations

Job Location

REMOTE, US

Tracking Code

15944-128

Position Type

Full-Time/Regular

At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.

Pay Range: $20.23/HR to $26.30/HR. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.

JOB PURPOSE:

An Order Entry Coordinator II serves as a liaison between Assistive Technology Professionals and DME Manufacturers by reviewing quotes for accuracy of pricing, equipment parts, and discount structures for DME equipment requests. This position requires someone with the ability to retain knowledge and is highly organized.

KEY RESPONSIBILITIES:

• Interface with vendor representatives and/or vendor configurators to achieve 100% accurate duplication of order specifications per ATP specifications.
• Proofs work and performs initial quality control review of vendor quotes to submission for Revenue Validation; e.g., verifies all product items are properly counted and included, part numbers match, Mfg Retail and Dealer Discounts match, etc.
• Coordinates with Assistive Technology Professional and Customer Care Coordinators to ensure timely follow-up to ensure clients' needs are met.
• Work independently to meet individual goals along with weekly department productivity goals
• Utilize Numotion Leadership Principles to perform the job with integrity, compliance, and values consistent with Numotion's mission.
• Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations.
• Always provide excellent customer service for all internal and external customers of the operations. Provide solutions for customer concerns and continually focus on customer service as our top priority.
• The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:

• High school education or equivalent including but not limited to reading, writing and math competencies
• Two years of durable medical equipment preferred.
• Ability to work in a fast-paced environment and juggle multiple priorities.
• Minimum of three years of experience in a high paced office environment is required.
• Able to interpret general business documents and forms; problem solving and analytical skills.
• Ability to work overtime per day if client order flow demands.
• Superior Interpersonal and communication skills.
• Track record of being consistent with attendance and prompt arrival at work and Meetings.

Qualities that make someone successful in the Numotion order entry job:

• Performs assigned and related duties as required independently.
• Ability to work in a fast-paced environment and juggle multiple priorities.
• Ability to quickly adapt to changes in the work environment, processes, software, and procedures.
• Willingness to seek solutions to issues or problems and be held accountable for their own actions.
• Ability to effectively balance department work quantity goals while maintaining department quality standards.
• Demonstrates willingness to support the team in achieving success.
• Able to listen well and retain instructions; accept constructive feedback from supervisor.

PHYSICAL WORK REQUIREMENTS:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to handle a large volume or orders in multiple databases.

• Must be able to communicate and interact through email and on the phone with various internal departments and outside vendors.
• Must be able to work sitting for extended periods up to 8 hours per day.
• Must be able to use arms, hands, and fingers to perform tasks such as using a keyboard, mouse, scanner, fax machine, and other office equipment and tools.
• Must have close vision and ability to adjust focus to perform tasks such as reading documents, forms, and viewing a computer monitor- up to 8 hours per day.
• Must be able to occasionally lift or move up to 25 pounds.

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.