We are seeking a highly motivated individual to join our company as an Order Fulfillment / Sales Specialist. As part of our Business Development team, you manage inventory, receive and fulfill orders in an efficient manner, and process returns. Our ideal candidate has prior experience with order fulfillment software and strong data entry and customer service skills.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:Review shipping availability pageAssign Sales Orders to each part number availableAssign quantities from the shipping planner Selling rough and finish productVerifying and making adjustments in MRC Pricing in CAT ConnectTracking amortized parts Keep inventory counts for requested partsTrack shipping performance daily, notify Buyer of discrepancies.New shipments count - adjust development pricing.Track Harrison International shipping tons.Regularly track and update past due listRemove shipments each day on order board dashboard Receive and fulfill orders in a timely, efficient mannerTrack all orders via delivery softwareNote inventory levels and alert supervisors to potential issuesAnswer phone calls, process returns, and provide online customer serviceCommunicates effectively with customers and supports the sales process where needed QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree highly preferred. Minimum of an Associate's degree (A. A.) or equivalent from an accredited college or university highly preferred. At least one year of current, relevant work- related experience preferred. Manufacturing experience preferred, but not required. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. COMPUTER SKILLSShould be proficient in Microsoft Office Suite, in particular Word, Excel and PowerPoint. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand and walk. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. ADDITIONAL INFORMATION A person's work ethic, communication abilities, and common sense are all important factors to possess on this job.
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