Order Fulfillment Specialist

Who we are

About The Black Tux 

We’re here to help people look their best and feel confident—for big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.

About the Team

In this role, you’d be joining the Order Fulfillment Team. The team’s mission is to ensure all customer commitments are met on a daily basis. You will also have interfacing communications with our customer care team to meet last-minute requests from our customers. This role heavily affects Outbound directly and works closely together.

What You’ll Do

To further this important mission, we are looking for a Order Fulfillment Specialist for our Order Fulfillment team based out of our Warehouse. This position will  be responsible for preventing order delays and fixing inventory challenges. An ideal candidate will be an analytical thinker with great communication and leadership skills.  As a Order Fulfillment Specialist, you will report to the Order Fulfillment Area Manager and ensure all products are shipped by their critical pull times. 

• 1-2+ years of experience as a warehouse associate and/or ambassador or similar role is required

• Bilingual a plus, but not required

• Experience with Warehouse Management Systems (WMS) and handheld devices (RF)

• Highly effective written and verbal communication skills

• Experience in a fast-paced, high-volume retail Distribution Center environment

• Analytical thinker; able to solve problems quickly and effectively

• Experience and complete understanding of Lean and 5S concepts are a big plus

• Apparel industry, menswear and/or startup experience a plus

• Excellent planning skills and ability to collaborate with all teams

• Great organizational skills with the ability to handle multiple tasks

• Working knowledge of MS Excel and Google Drive

• Competitive medical, dental, vision, and disability plans

• Option to participate in a 401(k) plan through Betterment 

• Generous paid time off 

• One Medical and Wellhub (Gympass) membership

• Free snacks & beverages

• Paid company-recognized holidays aligning with our holiday pay policy

• Employee engagement & cultural events

• Discounts on garment rental and purchases for you, your partner, and friends & family

• Bi-annual compensation review process

Diversity, Equity, Inclusion and Belonging 

We believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We are an equal opportunity employer to all. 

The Black Tux Participates in E-Verify. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual's employment eligibility to work in the United States.

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