Order Management Specialist

PRIMARY JOB DUTIES:

Order EntryOrder tracking/shipment status updatesAnswering phonesPart number entry as neededCustomer/contact entryFraud Detection

ESSENTIAL KSAs (Knowledge, Skills, Abilities):

Ability and comfort working with computer applications- the majority of time is spent working in NetSuiteDisplay a high level of punctuality and dependabilityExcellent attention to detailFast and accurate typing skillsPersonable and team-player attitudeCapability to work in a fast-paced environmentAbility to communicate in a clear and helpful manner when corresponding with customersAptitude for multi-tasking, task-switching, and strong organizational skillsSkilled time manager with a strong drive toward productivity

PREFERRED SKILLS:

Familiarity with NetSuite or similar business management softwareExperience using a multi-line telephone systemExperience with sharing a workload while working as part of a team 4. Experience working in an open office environmentExperience working in an open office environment

LOCATION:This position is located in South Burlington, Vermont, with the option to work from home 40% of thetime following the completion of training.