Order Management Specialist

Job Title: 

Order Management Specialist/Analyst 

Location: 

Englewood Cliffs, NJ 

Job Type: 

Full-time, On-Going Contract, W2 

Schedule: 

Monday – Friday, Onsite 

Pay Range: 

$31.94 per hour 

Job Description:  
 
Role & Responsibilities 

• Ensure orders are successfully received and submitted in NERP via EDI, SPACE, or manual methods, adhering to policies and agreements. 

• Manage 50+accounts portfolio, handle purchase order revisions, track delivery dates, verify and adjust PO prices, and process sales returns in alignment with company policies. 

• Update, maintain customer and order data, ensuring data integrity and accuracy. 

• Review and validation price adjustment chargeback claims with finance and Sales. 

• Point of contact to help Identify and resolve discrepancies or issues related to orders, including addressing customer inquiries and concerns promptly and effectively. 

• Work closely with sales, supply chain, logistics, and customer service teams to ensure timely and efficient order fulfillment. 

• Generate reports on open orders, price discrepancies, shipped orders, and aged orders. 

• Assist the team on various projects as needed. 
   

Requirements 

• Bachelor's degree in a related business field. 

• 3-5 years of experience in order management or a related field. 

 
Skills 

• Proficiency in SAP and EDI for order processing. 

• Vendor management. 

• Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint). 

• Strong written and verbal communication skills. 

• Problem-solving and critical thinking abilities. 

• Ability to multitask efficiently and work under pressure. 

• Self-motivated and capable of working independently. 

• Knowledge of builder systems, such as Supply Pro and KOVA 

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