Order Planning Coordinator

Our client, a global medical device manufacturer, is seeking an Order Planning Coordinator to support customer order fulfillment during periods of constrained supply. This position plays a critical role in partnering with Sales, Marketing, Supply Chain, and Customer Service to prioritize customer orders based on product availability, inventory levels, and business priorities.

Location: Portage, MI (Onsite)
 Duration: 6+ Month Contract

WORKING HOURS ARE - 9-6 PM EST, and to be flexible to work later if needed

The ideal candidate will have strong order management experience, exceptional communication skills, and the ability to make informed decisions in a fast-paced environment. This role requires daily use of SAP to analyze customer orders, inventory, and supply constraints while coordinating with cross-functional teams to ensure the highest-priority customer needs are fulfilled.

Key Responsibilities

• Review and prioritize customer orders based on inventory availability, supply constraints, and business priorities. 
• Partner closely with Sales, Marketing, Customer Service, and Supply Chain teams to determine which customer orders should receive priority allocation. 
• Utilize SAP daily to monitor order status, inventory levels, backorders, and product availability. 
• Analyze open customer orders and recommend fulfillment priorities based on changing supply conditions. 
• Coordinate order allocation activities to maximize customer satisfaction while balancing available inventory. 
• Communicate order status updates, potential delays, and allocation decisions to internal stakeholders. 
• Monitor inventory shortages and proactively identify risks impacting customer deliveries. 
• Ensure accurate order processing throughout the order lifecycle, from purchase order receipt through final order fulfillment. 
• Maintain accurate order documentation and system records within SAP. 
• Collaborate with planning and operations teams to improve order fulfillment processes and resolve supply-related issues. 
• Support continuous improvement initiatives related to order management and customer fulfillment.