Order Process Administrator/Receptionist

Tog Manufacturing LLC

North Adams, MA

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JOB DETAILS

SKILLS

Administrative Skills, Bill of Materials (BOM), Billing, Cargo/Freight, Customer Support/Service, Detail Oriented, High School Diploma, ISO (International Organization for Standardization), Keyboards, Mail Processing, Manufacturing, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Organizational Skills, Physical Demands, Pricing, Problem Solving Skills, Purchase Orders, Sales, Telephone Skills, Time Management, Typing, Web Site Monitoring, Windows Vista

LOCATION

North Adams, MA

POSTED

22 days ago

**Summary:** This position is responsible for greeting visitor, answering the phone, processing all purchase orders and performing administrative duties for departments to include filing, clerical and typing. **Essential Functions:** - Monitor in stock parts. - Monitor customer websites for new Purchase Orders (PO). - Process customer PO per ISO procedure. - Check pricing against the quote log to verify accuracy. - Process invoices. - Check delivery date against quoted lead time in quote log. - Review and verify part number and revisions on PO against quote log. - Review and verify freight terms against quotation. - Communicate any PO discrepancies and verify updates. - Create Sales Orders from PO accurately and timely. - Update sales order with customer purchase order revisions. - Track all price changes and verify in system. - Track and stay current on all delivery dates and changes. - Open job orders from sales orders and review dates. - Monitor all orders and material. - Issue and return material. - Download and print customer drawings. - Print bill of materials from customers. - Maintain Purchase order and miscellaneous filing. - Communicate with customers regarding shipment of jobs in a professional and timely manner. - Answer all incoming calls - Sort Mail - Greet all visitors - Perform other duties as assigned. **Technical Skills:** - Ability to problem solve. - Strong knowledge of MS Excel, MS Word, MS Outlook, Vista and database applications. - Strong organizational skills and attention to detail. - Ability to multi-task and handle varying tasks simultaneously to meet deadlines. **Behavioral Skills:** - Ability to demonstrate a motivation to provide fast, accurate and complete customer service at all times. - Ability to apply organizational skills when given a project. - Ability to handle multiple projects/tasks simultaneously to meet deadlines. - Ability to use resources effectively to generate solutions. - Ability to take initiative when solving problems. - Ability to work independently with little direction. **Physical Requirements:** - Ability to sit for prolonged periods of time. - Ability to type on a keyboard and operate a PC. - Ability to converse over a telephone. - Ability to work in office environment. **Education:** High school graduate or GED; Associates degree preferred. Equivalent experience considered at the discretion of management. **Experience:** One to two years of experience with general administrative duties in a manufacturing environment. Related experience considered at the discretion of management.

About the Company

Tog Manufacturing LLC

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