POSITION TITLE:Order Processing Coordinator
JOB DUTIES AND ESSENTIAL FUNCTIONS:
· Manage incoming domestic customer orders via EDI, Fax, Email and Customer Websites.
· Enter Import orders into QuickBooks and notify appropriate team members of receipt of a new order.
· Confirm to customer receipt of New F&D Grand Opening orders and verify fill rates at time of receipt.
· Coordinate activities with the warehouse and sales teams to ensure timely and accurate order processing and timely product shipment.
· Manage preparation of shipping labels which includes creating packaging, utilizing knowledge of inventory stock status, ensuring billing accuracy and meeting deadlines.
· Prepare and send invoices upon pick-up of shipments.
· Assist the warehouse with managing priorities based on customer shipping guidelines.
· Make recommendations regarding EDI and shipping performance to minimize penalties and fees from customers.
· Assist finance with processing adjustments for Amazon FBM orders and prepare weekly report.
· Participate in cycle counting inventory.
· Perform other duties that may be required based on business needs.
REPORTS TO:
· Operations Manager
SUPERVISORY RESPONSIBILITIES:
· None
REQUIRED SKILLS:
· Excellent verbal and written communication skills.
· Proficient in MS Office, Word and Excel.
· Working knowledge of QuickBooks and True Commerce Transaction Manager.
· Ability to work under time pressure for task completion.
· Ability to multi-task and prioritize work activities to achieve desired goals.
· Strong attention to detail.
· Quick to learn in ambiguous circumstances.
· Ability to work both independently and as part of a team.
REQUIRED EXPERIENCE:
· 1-2 years of order management experience
· Bachelor’s Degree in related field of study.
PREFERRED EXPERIENCE:
· 2 years of order management experience.
· Bachelor’s Degree in related field of study.