Own the details that move furniture from our floor to customers' doors
Picture this: an email arrives about an order update, a return request needs attention, and the warehouse is preparing shipments. You connect the dots—answering with a friendly, professional tone, updating the WMS, and partnering with shipping/receiving to keep everything accurate and on time. If that sounds like your kind of rhythm, this role is for you.
Your mission
Serve as the central point for order communications via email.