Order Specialist

Dunhill Professional Search of Wilmington, Inc.

Fairfax, VA

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JOB DETAILS

SALARY

$23–$27 Per Hour

JOB TYPE

Full-time

SKILLS

Analysis Skills, Billing, Communication Skills, Cross-Functional, Customer Support/Service, Data Entry, Detail Oriented, Federal Government, Forecasting, Hardware Configuration Management, Maintain Compliance, Microsoft Excel, Network Configuration Management, Network Software, Network System Hardware, Operational Support, Order Management, Order Processing, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Flow, Product Flow, Reporting Dashboards, Service Level Agreement (SLA), Systems Administration/Management, Team Player, Time Management, Writing Skills

LOCATION

Fairfax, VA

POSTED

3 days ago

Responsible for seamless order intake, validation, and processing to enable successful provisioning and billing orders to complete customer orders as a unit of work. This role requires a high level of attention to detail, the ability to work under tight deadlines, and seek assistance when required to ensure a high level of quality of orders being entered. Process new and transition orders for Federal agencies, ensuring accuracy and compliance with all federal regulationsUtilize intake methods such as email, Ebond (Conexus, ETEMs), and Business Center to manage order requests.Collaborate with cross-functional teams to ensure seamless order processing from intake to billing, including review of order provisioning and billing setup in the system.Maintain up-to-date knowledge of EIS products, process flows, and service level agreements (SLAs).Support operational dashboards for order visibility and forecasting to improve predictability and control.Ensure all network hardware, core network configurations, and software requirements are accurately captured and assigned.Support Services shall be executed in compliance with processing and program guidelines published by Customer. Minimum QualificationsHigh School Diploma or GED0-2 years of related experience in a network services environment with a focus on order intake and management and/or experience with data entry. Experience within federal government context a plus. Other Job Specific SkillsStrong analytical and problem-solving abilities.Proficient in quality data entry.Proficient in using various intake methods and comfortable working with technology.Strong organizational skills and the ability to manage a high volume of orders.Strong written and verbal communication skills.Strong listening ability to interpret and clarify information being provided.Ability to work effectively in a team environment.Ability to work on MS Excel for any business calculation.Keen attention to detail and accuracy.Ability to work well under pressure.Temporary position from July 1st through mid-December 2026.

About the Company

Dunhill Professional Search of Wilmington, Inc.

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