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Order Specialist

Sterling Engineering, Inc.

Itasca, IL

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JOB DETAILS
SKILLS
Accounting, Administrative Skills, Communication Skills, Cross-Functional, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Documentation, ERP (Enterprise Resource Planning), Inside Sales, Inventory Planning, Lift/Move 50 Pounds, Manufacturing, Manufacturing Systems, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Order Management, Order Processing, Order/Customer Fulfillment, Presentation/Verbal Skills, Pricing, Purchase Orders, Purchasing/Procurement, Record Keeping, Risk, Sales, Supply Chain, System Operations, Team Player, Writing Skills
LOCATION
Itasca, IL
POSTED
30+ days ago
Order Specialist – Purchasing / Supply Chain (Direct Hire)

A stable manufacturing organization is seeking an Order Specialist to join its Purchasing / Supply Chain team. This is a direct-hire, on-site role responsible for managing customer orders from entry through fulfillment while supporting internal teams across sales, production, shipping, and accounting.
This position is ideal for someone who enjoys being the hub between customers, systems, and operations in a fast-paced manufacturing environment.

Key Responsibilities
  • Manage end-to-end processing of customer orders, including order entry, documentation, and record maintenance
  • Review customer purchase orders for pricing, terms, and accuracy
  • Enter and maintain order data within ERP and CRM systems
  • Monitor open orders and proactively address late or at-risk orders
  • Coordinate with Sales, Production, Supply Chain, Shipping, and Accounting
  • Process order changes, cancellations, blanket releases, returns, and credits
  • Serve as a primary contact for order status, tracking, and delivery inquiries
  • Support inventory planning and assist with administrative and documentation needs
Qualifications
  • Experience working in order management, customer service, or supply chain within a manufacturing environment
  • Strong attention to detail with the ability to manage multiple priorities
  • Comfortable working with ERP/CRM systems (manufacturing ERP preferred)
  • Strong written and verbal communication skills
  • Team-oriented mindset with the ability to work cross-functionally
Education & Experience
  • Associate’s degree or equivalent work experience
  • 5+ years of customer service or order processing experience, preferably in manufacturing
  • Advanced proficiency in Microsoft Office (Excel, Word, Outlook)
Work Environment
  • On-site role in a fast-paced manufacturing setting
  • Regular interaction with internal and external customers
  • PPE required when in manufacturing areas (safety glasses, steel-toe shoes)
  • May involve standing, walking, and lifting up to 50 lbs as needed
Compensation & Employment
  • Direct hire
  • $60,000 annual salary
  • Full benefits package
Why Consider This Role
  • Stable, established manufacturing environment
  • High visibility role working closely with multiple departments
  • Opportunity to own the order process end-to-end

 


Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. 

About the Company

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Sterling Engineering, Inc.

Sterling Engineering has been a trusted partner for engineering, project management, and staffing solutions for over five decades. We provide exceptional engineering/technical recruitment and engineering project services to clients nationwide:

 

  • Engineering & Technical Recruitment - With our focus on engineering, technical, and IT, Sterling has the in-depth knowledge, industry expertise, and robust employee pipeline it takes to rapidly find talent for even the most difficult to fill positions. Sterling’s extensive recruitment methodology allows us to engage the most talented employees in the marketplace. We offer exciting work and career-building opportunities for our candidates, along with expert support at every step of the process.

 

  • Engineering Project Services – Our experienced, multi-disciplined team of project managers, engineers, and designers, led by licensed Professional Engineers (PE), provide project management, engineering, design, and Commissioning, Qualification, and Validation (CQV) to manufacturing, OEM, and R&D customers. We work on complex, highly technical projects across a number of industry sectors, and our ability to scale and seamlessly integrate at multiple levels of your organization is what differentiates us.

 

Sterling offers a unique combination of engineering solutions and Best of Staffing level service to help our clients and talent achieve their goals.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1969
WEBSITE
http://www.sterling-engineering.com

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