This is a contract-to-hire opportunity that requires the ability to obtain various levels of security clearance to support government and federal clients
An innovative and entrepreneurial approach to business problems
A reputation for being an employee-centric organization where the concern for, and appreciation of, its highly skilled and competent staff encourages both personal and professional growth
What You’ll Do:
Monitor incoming equipment or service requests for mobile devices
Interpret requests and submit orders to vendors
Use company databases to record order details
Follow up daily on existing orders to ensure timely and accurate completion
Utilize resources and critical thinking to prevent issues or delays
Act as a liaison between customers and vendors to resolve issues
Provide detailed documentation for each request from start to finish
Manage order requests for multiple clients
Build and maintain rapport with federal and commercial clients
Respond to customer questions about ordering and shipping
Provide weekly reports to the supervisor on assigned work
Assist with logistics tasks to ensure smooth operations
Help the Shipping Department with order identification
What We’re Looking For:
Minimum 6 months experience with wireless communications preferred
General understanding of smartphone devices and services
Proficient in Microsoft Office Suite or related software
Excellent verbal and written communication skills
Strong interpersonal and technical support skills
Excellent organizational skills, attention to detail, accuracy, and ability to prioritize and multi-task
Ability to work independently
Apply Today!
Upload your resume – no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities.
About Dawson
Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.
#ZR
Numbers & Facts
Location
Lewis Center, OH
Industry
Legal Services
Company Size
50 to 99 employees
Website
http://www.dawsoncareers.com
About Company
About Dawson
Dawson, a family-owned staffing and recruitment agency, is celebrating 70 years establishing careers. Operating in Columbus since 1946, Dawson places professionals in temporary, temp-to-hire, and full-time jobs in the fields of administrative, call center, skilled trades, accounting & finance, creative, information technology, engineering, legal, and healthcare. Dawson is committed to the community with strong philanthropic and volunteer initiatives and has been honored with multiple “Top Workplace” awards by Columbus CEO magazine and “Best of Business” awards from Columbus Business First . Learn more, or find your next job today at dawsoncareers.com.
Skills
Communication Skillsunmatched
Consultingunmatched
Customer Relationsunmatched
Detail Orientedunmatched
Documentationunmatched
Entrepreneurshipunmatched
Establish Prioritiesunmatched
Federal Governmentunmatched
Interpersonal Skillsunmatched
Logisticsunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Order Managementunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Reporting Skillsunmatched
Security Clearanceunmatched
Smartphonesunmatched
Technical Supportunmatched
Time Managementunmatched
Wireless Communicationsunmatched
Writing Skillsunmatched
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