Orders Management Coordinator and Administrative Assistant
AccordCare & Family of Companies
Full-Time | Operations Department
Make an Impact in Healthcare Operations
Activa Home Health and AccordCare (AccordCare & Family of Companies) are looking for a highly organized, detail-oriented professional to join our team immediately. This dual-role combines Home Health Orders Management with Administrative Assistant responsibilities, supporting daily operations while ensuring timely, accurate physician documentation and regulatory compliance.
If you thrive in a fast-paced healthcare environment and enjoy organization, communication, and problem-solving, we'd love to hear from you.
What You'll Do
Orders Management
- Process, track, and manage Physician Orders, 485 Certifications, Re-Certifications, and Face-to-Face (F2F) documentation.
- Manage physician orders through EMR/EHR systems and physician portals.
- Review documentation for accuracy, signatures, dates, and Medicare compliance.
- Upload and maintain complete patient records in the EMR.
- Monitor outstanding orders and follow up with physician offices to obtain signed documentation.
- Maintain accurate physician contact information.
- Generate order reports and provide status updates to leadership.
- Work closely with Clinical Resource Managers, Home Health Liaisons, and Administrators.
- Support Medicare compliance, ACHC standards, audits, and survey readiness.
- Identify process improvements to increase efficiency and reduce reimbursement delays.
Administrative Assistant (AccordCare)
- Provide administrative support to leadership and office staff.
- Answer phones and direct calls professionally.
- Greet visitors and maintain a professional office environment.
- Manage filing, scanning, faxing, correspondence, and document organization.
- Assist with calendars, meetings, reports, and data entry.
- Maintain office supplies and administrative records.
- Support special projects and daily office operations.
Qualifications
Required
- Experience in Home Health
- Knowledge of Medicare documentation
- 1-2 years Administrative or office experience
- Ability to multitask and prioritize
- Strong attention to detail
- Excellent communication and organizational skills
- Strong Microsoft Office skills (Word, Excel, Outlook)
- Professional phone etiquette
- High School Diploma or GED
Preferred
- Experience in Home Health, Hospice, Hospital, Medical Office, or Healthcare Administration
- Experience with EMR/EHR systems
- Knowledge of Medicare documentation, HIPAA, and healthcare compliance
- Associates degree
What We're Looking For
- Experience in Home Health
- Knowledge of Medicare documentation
- Organized and dependable
- Detail-oriented
- Strong communicator
- Self-motivated
- Positive team player
- Professional and customer-focused
- Able to manage multiple priorities in a fast-paced environment
Compliance & Safety
- Maintain HIPAA compliance and patient confidentiality.
- Follow agency policies, Medicare Conditions of Participation, and ACHC standards.
- Report accidents, incidents, and safety concerns promptly.
- Respond appropriately in emergency situations.
- Support patient rights, infection control, and agency survey readiness.
- Attend required meetings and training.
Why Join Us?
â Hiring Immediately
â Full-Time, Stable Position
â Supportive Team Environment
â Career Growth Opportunities
â Meaningful Work That Supports Patient Care
Apply today and become an essential part of the AccordCare & Family of Companies team!
This role requires a screening through the Care Provider Background Screening Clearinghouse. For more information, visit their website at https://info.flclearinghouse.com/education-awareness