Education Abroad Advisor
Posting Number: JR106959
Location: Colorado
Engineering a world of possibilities
Join Mines in helping our students see the world!
Mines' Education Abroad Advisor is responsible for managing a range of student services to support outbound and inbound student mobility while focusing on minimizing risk for students and the University.
In this job, you'll advise outbound students/student groups on aspects of international travel and risk, oversee course advising and the approval process, manage cohort programs, manage university wide travel registration for non-credit bearing programs, market and support faculty-led programs, manage Terra Dotta processes, support incoming exchange, maintain the Education Abroad website, and plan, market, and implement promotional and outreach activities on campus and in the community.
You'll also get to hire, train, and manage the Study Abroad Peer Advisor student team. This is an exciting opportunity to serve as integral member of the Office of Global Education and supports all efforts related to international mobility, health, and safety at Mines.
This is a hybrid work environment. You must reside in Colorado and be able to commute to campus in Golden, Colorado on a regular basis. This position does require some travel (about 10% of the time).
Responsibilities:
Education Abroad Advising, Risk Management, Marketing
• Advise and oversee students on all aspects of study abroad including: opportunities, requirements, academics, risk, health, safety, visa process, and application procedures, regarding all Mines sponsored study abroad, exchange, and independent travel.
• Manage and market departmental cohort programs, liaise with partner universities.
• Administer and oversee international risk, health, and safety processes and procedures, to reduce University liability. Provide pre-departure orientations for all outgoing student travelers. Provide reentry orientations for those returning from studying abroad.
• Oversee and manage the travel registration process and compliance for all students and/or student groups participating in short-term non-credit bearing international travel.
• Support and develop guidelines for risk management and emergency response procedures with the Director of Education Abroad and Mines Global Education leadership.
• Hire, train, and manage Study Abroad Peer Advisor student worker team (6 students)
• Manage or support Education Abroad projects, programming, and events, as assigned. These projects provide support to the First Year Semester Abroad Experience, facilitate marketing and communication across campus, lead scholarship administration, organizing the study abroad fair, returnee and alumni programming, liaise with program providers, student life offices, financial aid, registrar, and academic departments, and other duties as assigned.
• Serve as lead manager for Terra Dotta, which includes create/update brochures, produce reports as requested, train student workers to use the system, and trouble-shoot issues and problems and seek opportunities for continuing professional development in regard to software management.
• Work in collaboration with the Bursar, Financial Aid, SHIP, and Registrar to manage registration and billing for study abroad and exchange.
• Serve as liaison with Mines Registrar to facilitate course transfer and maintain education abroad course equivalency database. Manage transfer credit process.
• Stay informed in regard to international education trends and best practices, international risk management, and access and inclusion through meetings, workshops and conference attendance at local, regional and national professional organizations.
• Lead marketing efforts for study abroad opportunities and experiences through support for Admissions events, promotion through student organizations, manage newsletter and distribution, and parti ipate in faculty-led information sessions. Maintain Education Abroad website.
Student Exchange
• Coordinate and facilitate the international exchange process starting at nomination, during the semester, and when students depart. This includes: oversee admission process, secure housing, collaborate with ISSS in visa documentation issuance, manage course registration, supervise compliance in regard to insurance and immunization, manage transcript after departure, and provide continual support for international exchange students while they are at Mines.
• Manage Buddy Program.
• Collaborate with International Admissions to advance application process and communication.
• Primary responsibility for communication and support for incoming exchange as it pertains to housing, registration, billing, and programming.
• Facilitate campus-wide collaboration with faculty, academic units, student life, ISSS, and administrative offices to serve as an exchange advocate on campus.
Faculty-led Programs
• Coordinate and facilitate education abroad recruitment activities and pre-departure orientation.
• Facilitate Terra Dotta brochure creation and collaborate with faculty to market programs.
• Manage applications for faculty-led programs and provide regular communication and reports with faculty leaders.
Minimum Qualifications:
• Bachelor's degree.
• 2 years relevant international or higher education experience.
• 1 year experience with Terra Dotta and/or other student management system.
• Strong understanding of international risk, health, safety, and visa processes.
• Excellent oral and written communication skills, particularly with presentation creation and delivery.
• Strong intercultural and interpersonal communication skills. Experience developing and leading orientation programs and workshops
• Evidence of advanced organizational, administrative, and computer skills and high attention to detail.
• Knowledge and understanding of education abroad best practices.
• Strong customer service skills and work ethic.
• Ability to be flexible and adaptable in a changing environment while managing multiple priorities.
Preferred Qualifications:
• Master's degree.
• 3+ years' experience in international education/study abroad.
• Terra Dotta Superuser experience
• Experience with risk mitigation and emergency response
• Experience working, living, or studying abroad.
• Experience working in an international education office (preferably education abroad).
• Understanding of international course articulation and transfer.
Salary & Benefits:
$60,000 - $63,000 annually
Mines takes into consideration a combination of candidate's education, training and experience as well as the position's scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.
Colorado School of Mines offers a robust portfolio of benefits for all employees. For this role, that includes:
• Flexible health and dental care options
• Generous sick/vacation time: 13 paid holidays per year - including a week-long winter break for entire campus.
• Fully vested retirement plan on first day of employment, with generous employer contribution
• Tuition benefits (6 credits per year for employees, 50 percent discount for dependents)
• Free RTD Ecopass
All Mines employees also have access to https://stateofcolorado.benefithub.com/app/home through the State of Colorado and free tickets for Mines https://minesathletics.com/ home games, as well as access to the state of the art https://minesathletics.com/facilities/student-recreation-center/13 (fitness classes and training, swimming pool and more) and equipment rentals through the https://minesathletics.com/sports/2016/7/10/outdoor-recreation-home.aspx. We are proud to have recently opened