Organ Services Supervisor

Are you looking to find a career in the medical field that is working to save a life every day or become part of someone's legacy? If so, HonorBridge is seeking a positive, energetic, and highly motivated individual to join our team.

HonorBridge is the largest Organ Procurement Organization in North Carolina. We partner with hospitals, transplant centers and other partners to coordinate the organ and tissue donation process.  We are passionate about inspiring our community to register as organ and tissue donors and provide support to the families of those who give the gift of life.

Job Summary:

Due to growth, HonorBridge is recruiting for an Organ Services Supervisor. The Organ Services Supervisor at HonorBridge assists the Manager of Organ Services and provides leadership to the Organ Donation Coordinators (ODC). In collaboration with the Manager and Vice President of Clinical Operations and in keeping with HonorBridge's mission, the position works to assess, instruct, train, and encourage excellent organ recovery techniques to achieve optimal outcomes. 

• There are additional weekend and night on-call responsibilities 

What You Will Be Doing: 

• Contributes to HonorBridge's Mission by being devoted to building connections that save and heal lives through organ and tissue donation. 
  • Achieves job functions in alignment with HonorBridge values.
    • Trust – Honor the trust that people place in us.
    • Diversity, Equity & Inclusion – We work as one. We celebrate all.
    • Service – Commit to service excellence.
    • Innovation – Embrace the power of innovation.
    • Passion – Live our passion for healing lives.
  • Adheres to HonorBridge's policies, procedures, and standards
  • Builds caring and compassionate relationships 
  • Consistently demonstrates effective communication
  • Promotes teamwork to ensure success at HonorBridge

• Provides support, training, and education to ODCs as directed
  • Manages supports new employees during orientation
  • In collaboration with the Learning and Development department, identifies educational needs and provides resources for training of ODCs.

• Participates in the recruitment, selection, goal setting and performance evaluation of the Organ Services staff,
• Provides up to six shifts of call coverage (clinical or AOC) per month.
• Responsible for overseeing the preparation and administration of the department call schedule.
• Assists with preparation and evaluation of department specific metrics.
• Reviews donor charts and coordinates timely corrections as needed.
• Performs audits, collects and monitors data, and participates in continuous quality improvement projects as requested.
• Will maintain electronic medical record (EMR) access to all available hospitals
  • Utilizes medical information from remote or onsite EMR access to obtain and review available medical records
  • Maintains confidentiality of all patient and donor/recipient information

• Other duties as assigned by the Manager of Organ Services or Vice President of Clinical Operations.

What You Will Bring: 

• A Bachelors Degree in Healthcare or other relevant field required
• At least 1 year of donor management experience with an OPO required
• ABTC certification (CPTC) required within 2 years of eligibility.
• Demonstrates knowledge of medical terminology
• Demonstrates ability to manage stress
• Demonstrates ability to function in high-pressure situations
• Knowledge of operating room environment
• Commitment to organ and tissue donation.

What's in it for you?

• Medical, Dental, Vision insurance
• Health Savings Account
• Flexible Spending Accounts
• A matching retirement plan,
• Paid Sick and Vacation time
• Life Balance Account Reimbursement
• Professional Development and Growth
• A chance to save a life! 
• Plus a lot more!