Organization Development Manager

Job SummaryThe Organization Development Manager is responsible for assisting the VP of HR and the HR team on day-to-day, people-related operations and for supporting the overall organization on initiatives such as developing a dedicated management curriculum covering employee relations, performance management, leave and accommodation administration, wage-and-hour practices, lawful hiring, workplace investigations, safety responsibilities, crisis management, vendor oversight, and leadership development. The Organization Development Manager partners with departmental leaders and subject-matter experts to create role-specific learning programs for Brokerage, Property Management, Valuation, Property Accounting, Engineering, and our Corporate Departments. These programs would include both technical training and professional skills development.

Essential Functions

Partner with the VP of HR and HR team to support day-to-day people operations and organizational development initiatives aligned with business priorities regarding training & developmentDevelop, implement, and maintain a management training curriculum covering employee relations, performance management, leave and accommodation administration, wage-and-hour practices, lawful hiring, workplace investigations, safety responsibilities, crisis management, vendor oversight, and leadership developmentCollaborate with departmental leaders and subject-matter experts to assess learning needs and develop role-specific training for Brokerage, Property Management, Valuation, Property Accounting, Engineering, and Corporate DepartmentsDesign and deliver technical training and professional development programs that strengthen job proficiency, communication, collaboration, conflict resolution, and leadership skillsEstablish and administer consistent new-hire orientation and onboarding programs, coordinating benefits, safety, compliance, and department-specific trainingDevelop and facilitate recurring manager training, workshops, and learning opportunities that reinforce coaching practices, accountability, and effective people managementCreate and maintain training materials, facilitator guides, learning paths, job aids, and employee resources that support consistent practices across offices and departmentsAdminister the learning management system, including course assignments, content maintenance, completion tracking, reporting, and employee supportCoordinate with HR, legal counsel, safety leaders, and other subject-matter experts to ensure training content accurately reflects company policies and applicable requirementsSupport the performance review process by developing manager and employee resources, facilitating training, and reinforcing effective feedback, goal-setting, and development practicesPartner with leaders to identify skill gaps and support employee development plans, career progression, and succession planningCoordinate internal presenters, external training providers, and vendors, including scheduling, deliverables, service quality, and associated costsEvaluate program effectiveness through participant feedback, learning assessments, completion data, and business outcomes; recommend and implement improvementsMaintain an organization-wide training calendar and communicate learning opportunities, participation expectations, and completion deadlinesProvide coaching and guidance to managers and employees on learning and development needs, referring employee relations, leave, accommodation, and other sensitive matters to the appropriate HR team memberMaintain accurate training records and protect confidential employee and organizational informationMaintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law and communicates changes in policies, practices, and resources to senior leadershipTravels to KM offices and facilities, as necessaryPerforms other duties as assigned.

Essential Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

Bachelor's degree in Human Resources, Business Administration, or related field preferred.A minimum of ten years of human resource management experienceA minimum of ten years of training & development experienceSHRBP, SHRM-CP or SHRM-SCP highly desired.

Required Knowledge

Demonstrated strong knowledge of general HR standards and practicesDemonstrated strong knowledge of training & developmentKnowledge and proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)Knowledge of computer and internet applications, HRIS systems, LMS systems and data management

Required Skills/Abilities

Strong supervisory and leadership skillsExcellent verbal and written communication skillsExcellent interpersonal, negotiation, and conflict resolution skillsExcellent organizational skills and attention to detailStrong analytical and problem-solving skillsAbility to prioritize tasks and to delegate them when appropriateAbility to act with integrity, professionalism, and confidentialityThorough knowledge of employment-related laws and regulationsStrong ability to build and maintain relationships with clients, vendors, and internal stakeholdersStrong ability to function in a team environment and solve problems proactivelyHighly-motivated and high level of initiative; inspires confidence by working independently in support of department goals and business objectivesStrong willingness and demonstration of professional development and continual learningProficient with Microsoft Office Suite or related softwareProficiency with or the ability to quickly learn the organization's HRIS and learning management systemsProfessional, clean, and neat appearanceAbility to travel to all offices (Washington, Oregon, California, Nevada, Arizona and Texas)

Work Environment

This is a standard office environment with standard office noise like talking, office equipment, etc.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. The employee must frequently sit and use a computer for long periods of time. Specific vision abilities are required to do this job including close vision. The employee must sometimes lift and/or move items up to 20 pounds.

Supervisory Responsibilities

No direct reports