Organizational Change Management Analyst

We are seeking an Organizational Change Management (OCM) Analyst to support a large-scale Finance Modernization program. This role will support organizational change activities, including communications, stakeholder engagement, training, and adoption, helping ensure a successful transition to new systems and business processes.

The ideal candidate is organized, detail-oriented, and an effective communicator with experience supporting enterprise transformation initiatives.

Responsibilities

Communications

• Develop and execute communication plans, including emails, newsletters, presentations, and weekly program updates
• Create executive and stakeholder communications
• Maintain communication calendars, distribution lists, and communication channels
• Develop integrated communication plans across multiple workstreams

Training & User Adoption

• Develop training materials, job aids, user guides, and presentations
• Coordinate training sessions and workshops
• Track training participation and completion metrics
• Support users during implementation by providing guidance and resources
• Assist in developing training strategies and validating training content

Stakeholder Engagement & Change Management

• Support stakeholder mapping and engagement activities
• Conduct change impact assessments and document impacts to business processes, roles, and systems
• Track organizational readiness, adoption, and engagement metrics
• Identify, document, and help manage stakeholder concerns and resistance
• Support implementation of Prosci/ADKAR change management methodologies

Program Coordination

• Maintain project plans, milestones, change logs, communication plans, and training schedules
• Prepare program status reports and dashboards
• Coordinate activities across cross-functional teams to ensure alignment with program milestones
• Maintain organized project documentation and knowledge repositories

Qualifications

• Bachelor's degree in Business, Communications, Organizational Development, Project Management, or a related field
• 5+ years of experience in organizational change management, project management, or large transformation programs
• Experience authoring and executing communication plans for enterprise initiatives
• Experience creating integrated communications across multiple workstreams
• Experience developing weekly program communications
• Experience preparing functional support plans for policy or process changes
• Experience creating and managing project timelines, milestones, and budgets
• Experience preparing executive-level status reports
• Experience working with cross-functional teams
• Experience with Project Lifecycle Management (PLM)
• Experience managing Plans of Action and Milestones (POA&M)
• Strong written, verbal, and presentation skills
• Proficiency with Microsoft Office (Word, Excel, PowerPoint), SharePoint, and Microsoft Teams
• Experience using Prosci change management methodologies (ADKAR preferred)

Preferred Qualifications

• Experience supporting SAP implementations, Finance Modernization, or other ERP transformation programs
• Experience delivering instructor-led or virtual training
• Experience evaluating existing training programs and recommending improvements
• Experience developing training strategies and validating training content with stakeholders
• Knowledge of SAP implementation best practices, standards, and guidelines

Interview Process

• Initial recruiter screening
• Virtual panel interview

jobpostings@csetalent.com