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Organizational Operations Specialist

Lynker Corporation

Silver Spring, MD

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JOB DETAILS
SKILLS
Analysis Skills, Benchmarking, Business Administration, Business Continuity Planning (BCP), Business Operations, Business Process Management, Change Management, Cloud Computing, Communication Skills, Communication Systems, Compensation and Benefits, Conservation, Content Management Systems (CMS), Customer Acquisition, Disability Insurance, Documentation, Employee Assistance Plan, Establish Priorities, Event Management, File Management, File Systems, Geospatial Analysis, Google Apps, Healthcare, Hydrology, Information Science, Information Technology & Information Systems, Intranet, Knowledge Management, Leadership, Learning Management System (LMS), Library and Information Science, Life Insurance, Multitasking, Onboarding, Operational Communications, Operational Strategy, Operational Support, Operations Processes, Organizational Development/Management, Organizational Skills, Process Development, Process Improvement, Project Development, Project/Program Coordination, Public Administration, Records Management, Resource Management, Standard Operating Procedures (SOP), Standards Development, System Migration, Systems Administration/Management, Team Player, Technical Support, Workflow Analysis
LOCATION
Silver Spring, MD
POSTED
2 days ago
Overview

As part of our ongoing growth and expansion, we are seeking a dynamic and experienced Organizational Operations Specialist to join our growing team.The Organizational Operations Specialist will support NOAA's Office of Response and Restoration (OR&R) knowledge management, organizational information management, and operational continuity initiatives through coordination, analysis, and implementation of standardized knowledge-sharing processes and collaboration systems. This position works collaboratively with OR&R divisions, Business Operations Division staff, and IT personnel to support modernization of organizational information structures, communication workflows, and operational resources that enhance information accessibility, operational effectiveness, and institutional knowledge retention. This position will be hybrid, working 2 days per week in the office, and the remaining 3 days per week from home.

Responsibilities

Duties of the Organizational Operations Specialist will include the following:

  • Coordinate and support OR&R's transition from multiple file storage systems to a centralized Google Drive platform in collaboration with OR&R divisions and IT personnel;
  • Assist with development and implementation of standardized Google Drive folder structures, file organization practices, naming conventions, permissions management, and information accessibility standards;
  • Coordinate with division teams to identify existing file storage practices, operational needs, and information-sharing requirements to support migration planning and implementation;
  • Support development of project timelines, migration priorities, communication plans, and workflow processes associated with the Google Drive transition initiative;
  • Assist with tracking migration progress, documenting organizational requirements, identifying process improvements, and supporting resolution of information management issues during implementation;
  • Support onboarding, training, and user adoption efforts related to Google Drive usage, organizational file management practices, and collaboration tools;
  • Support development and maintenance of standardized organizational workflows, knowledge-sharing practices, and internal communication systems to improve information accessibility and operational efficiency;
  • Coordinate organization and maintenance of shared information resources, including Google Drive environments, intranet content, SOP repositories, continuity binders, and other operational documentation systems;
  • Assist with mapping organizational communication flows, information pathways, and operational processes to support continuity of operations and institutional knowledge retention.
  • Coordinate with leadership, program staff, operational teams, and IT personnel to support future information management initiatives, organizational modernization efforts, and operational readiness activities;
Qualifications

The Ideal Organizational Operations Specialist will have the following:
  • Bachelor's degree in Knowledge Management, Information Science, Business Administration, Organizational Development, Communications, Public Administration, Library Science, or related field;
  • 5-7 years of professional experience in knowledge management, organizational operations, program coordination, enterprise collaboration systems, records management, or related fields;
  • Experience supporting organizational change management, user adoption initiatives, or enterprise system implementations preferred.
  • Familiarity with Google Workspace applications, shared drive administration, cloud-based collaboration systems, and digital information management practices;
  • Experience developing or maintaining organizational documentation, SOPs, continuity resources, intranet content, or knowledge-sharing systems preferred;
  • Strong organizational, analytical, project coordination, and stakeholder communication skills;
  • Ability to coordinate multiple concurrent projects, prioritize tasks, and work collaboratively across organizational teams and divisions;
  • Ability to analyze organizational workflows, communication processes, and information-sharing practices to identify opportunities for improvement;
  • Familiarity working with IT personnel and understanding enterprise digital collaboration environments preferred;
  • Familiarity with web-based content management systems preferred.
About Lynker

Lynker is a growing, employee owned business, specializing in professional, scientific and technical services. Our continually expanding team combines scientific expertise with mature, results-driven processes and tools to achieve technically sound, cost effective solutions in hydrology/water sciences, geospatial analysis, information technology, resource management, conservation, and management and business process improvement.

We focus on putting the right people in the right place to be effective. And having the right people is critical for success. Our streamlined organization enables and empowers our talented professionals to tackle our customers' scientific and technical priorities - creatively and effectively.

Lynker offers a team-oriented work environment, and the opportunity to work in a culture of exceptionally skilled professionals who embrace sound science and creative solutions. Lynker's benefits include the following:
  • Comprehensive healthcare for the employee at no monthly cost
  • Healthcare benefit covers medical, prescription drug, dental, and vision
  • Personal Time Off (PTO) Policy plus paid holidays
  • Highly competitive compensation plan regularly calibrated against industry and location benchmarks
  • 401(k) retirement plan with company-matching
  • Employee Stock Ownership Plan (ESOP) - we're all company owners!
  • Flexible spending accounts
  • Employee assistance program (EAP)
  • Short- and long-term disability insurance
  • Life and accident insurance
  • Tuition assistance/Training/Workforce improvement reimbursement per year
  • Spot bonuses for exceptional performance
  • Annual Employee Recognition Awards with bonuses
  • Employee Referral Program
  • Free centralized, self-directed Learning Management System to learn at your own pace
  • Personalized career growth plans for every employee

Lynker is an E-Verify employer.

Lynker is an equal opportunity employer and makes all employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected status under federal, state, or local laws.

Fraud Alert: Recruitment Scam Warning: Lynker has been made aware of fraudulent individuals posing as Lynker recruiters and offering fake job opportunities. All legitimate Lynker job postings are listed on our official careers page. Communication from Lynker recruiters will come from an official @lynker.com email address.

About the Company

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Lynker Corporation

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