Orthodontic Treatment Coordinator

Orthodontic Treatment Coordinator

Location: Sola Kids Dental – Los Angeles
Hours: 5 days per week, including approximately 2 Saturdays per month (Monday–Friday 9:00 AM – 6:30 PM; Saturdays 8:00 AM – 4:00 PM)
Position Type: Full-Time

Sola Kids Dental & Orthodontics is a modern, high-tech pediatric and orthodontic practice dedicated to making a positive impact on our community and in children's lives. We are committed to creating long-term relationships with our patients by providing stress-free, compassionate, and restraint-free dental care (no papoose). Our office offers a full range of pediatric dental and orthodontic services, including all modes of sedation. Learn more about us at www.solakidsdental.com or on Instagram @solakidsdental.

Position Summary

We are seeking an outgoing, energetic, and bilingual Orthodontic Treatment Coordinator to be the face of our ortho program. In this role, you will guide families through the orthodontic journey — from the initial consultation through treatment acceptance — building trust, presenting treatment plans, and helping families understand their financial options. The right person genuinely enjoys connecting with parents and kids, is confident discussing money, and gets excited about helping a family say "yes" to a beautiful smile.

What You'll Do

• Greet families warmly and walk them through the ortho consultation experience
• Present treatment plans and recommendations from the orthodontist in clear, family-friendly terms
• Discuss financial options confidently with parents, including insurance coverage, down payments, and monthly payment plans
• Follow up with families who haven't yet started treatment to answer questions and help them move forward
• Coordinate with the front desk and clinical team to schedule starts and keep the ortho schedule full
• Track consults, follow-ups, and conversions so we know how the program is performing

Qualifications

• Outgoing, warm, and energetic personality — this is the #1 requirement
• Fluent in Spanish and English (required)
• Comfortable and confident discussing finances and payment plans with families
• Strong communication and listening skills
• Reliable, organized, and able to follow up consistently
• Experience in dental, orthodontics, sales, or customer-facing roles is a plus but not required — we train the right person

Application Requirement

As part of your application, please record and submit a 60-second video introducing yourself. Tell us who you are, why you'd be great in this role, and what makes you excited about working with families and kids. This is your chance to show us your personality.

Compensation & Benefits

• Competitive compensation package
• Supportive, growth-oriented environment with a rapidly expanding company
• After 1 year of employment, complimentary dental and orthodontic care for yourself and your children