Orthopedic Technician

Job Function Summary: (not customizable, will not be used in the job posting/advertisement):

Orthopedic Technicians assist physicians and professional nursing personnel in the care and treatment of patients with orthopedic needs in a hospital and/or clinic facility; maintain the cast room and orthopedic equipment and devices; assist with the application and removal of plaster casts; and perform other related duties as required.

Job Scope:

Incumbents perform duties which are directly related to the physical care of patients in an inpatient and outpatient facility. Incumbents order supplies and maintain orthopedic instruments and equipment; prepare patients for application of orthopedic devices; remove plasters; dispense, apply, and adjust traction apparatus according to orthopedists' orders; assist patients in walkers and on crutches; care for plaster casts; instruct patients in simple exercises; assemble orthopedic fracture tables; set up equipment for skeletal traction; prepare canvas covers, and any other appropriate frames; apply appropriate cervical and pelvic traction; assist physicians with balance suspensions, lateral and other types of traction; maintain and assemble appropriate tables; make rounds with orthopedist and assist in dressing changes; apply braces; check and adjust braces for function, comfort and fit; demonstrate crutch walking gaits, cane walking, and weight bearing of fractures on casts; measure to prevent excessive swelling on new fractures; initiate charge documents; and keep records and charts. Incumbents may assist in the orientation and training of technicians, medical students and residents in the proper use of orthopedic procedures and devices, advanced/complex technical aspects of orthopedic care and new techniques.

.

Custom Scope:

Under the direct supervision of the Practice Manager, guided by policies and procedures of the Ambulatory Services and in collaboration with the clinical staff and the physician leadership the Orthopedic Technician/Medical Assistant II assists in the delivery of care to patients in an ambulatory multi-specialty group practice. Work includes a variety of personal care and procedures including assuring positive care outcomes. They will perform assigned patient care in support of the specialty care services provided to patients within the practice. Incumbents perform duties which are directly related to the physical care of patients in an inpatient and outpatient facility. Incumbents order supplies and maintain orthopedic instruments and equipment; prepare patients for application of orthopedic devices; remove plasters; dispense, apply, and adjust traction apparatus according to orthopedists' orders; assist patients in walkers and on crutches; care for plaster casts; instruct patients in simple exercises; assemble orthopedic fracture tables; set up equipment for skeletal traction; prepare canvas covers, and any other appropriate frames. They are responsible for knowledge of, competency and compliance with all health and safety policies and procedures as implemented by the department and/or work unit and UCSF Medical Center. Will initiate charge documents; and keep records and charts. Incumbents may assist in the orientation and training of technicians, medical students and residents in the proper use of orthopedic procedures and devices, advanced/complex technical aspects of orthopedic care and new techniques. The individual will also room and take vitals for all patients in addition to casting responsibilities. Must adhere to departmental policies and procedures, including telephone and house standards.

They work as a team member with other staff and consistently project a professional, caring and courteous demeanor. The Orthopedic Technician is responsible for the efficient patient flow and provides support to multiple physicians. They communicate with referring physicians' offices and serve a liaison for the outside providers. This position requires flexibility to work at the main campus in Oakland and/or the satellite clinics in Brentwood, San Ramon, and Walnut Creek, if necessary

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Knowledge Skills and Abilities (KSAs)

Required qualifications must be possessed by any candidate to be considered for the position. These qualifications will be included in the job posting/advertisement and will be used to screen applicants. Note: Only objective, specific and quantifiable (KSAs) will be used when screening (i.e. 6 months of event planning experience vs. prior event planning experience). Preferred qualifications are those skills or abilities that an ideal candidate possesses, but are not required in order for a candidate to be considered for the position.

Please list:

Knowledge, Skills and AbilitiesReq / PrefKnowledge of medical terminology and anatomyReqAbility to communicate effectively and efficiently with team physicians and referring physiciansReqExcellent interpersonal/communication skills to effectively interact with a diverse professional and patient populationReqAbility to multi taskReqAbility to work independently and as part of a teamReqUnderstanding of orthopedic terminology, procedures and anatomyReqManual dexterityReq1+ years of related prior experience in a busy health environmentReqThis position requires flexibility to orient and work at all UCSF Medical Center locationsReqAbility to sit at a computer terminal for extended periods of time, with no restrictions for keyboarding ReqStrong computer skills, including basic keyboarding skills, and experience and ability to work effectively in Word and ExcelReqPrior experience in a pediatric healthcare settingPref5+ years casting experience PrefExperience with insurance verification, medical assisting, or patient financial services strongly preferred PrefBi-lingual or multilingual capability (Spanish, Cantonese, Russian) strongly preferredPref

Education, Licenses and Certifications:

List Education, Licenses and Certifications a candidate must possess or meet to be considered for the position. You may also select any of these attributes as being preferred. These will be included in the job posting/advertisement and will be used to screen applicants.

Education

Req / Pref

High school diploma or equivalent education and trainingRequiredCompletion of orthopedic technician training program, and knowledge and abilities essential to the successful performance of the duties assigned to the position.Required

Licenses

Req / Pref

Certifications

Req / Pref

Certification of as Orthopedic TechnologistReqCurrent American Heart Association CPR certificationReqCertified Medical Assistant Pref

Special Conditions of Employment: (Statements identifying the fundamental non-negotiable job conditions and/or requirements which an individual must meet to be eligible for the position. For example, the ability to pass a background check, work in a particular environmental setting, work a flexible or irregular work schedule, etc.)

• Must pass a background check.

Key Responsibilities

List key functions and the estimated percentage of time spent performing each of the responsibilities. Indicate which responsibilities are considered "Essential" to the successful performance of the job as defined by the EEOC: "Essential functions are the basic job duties that an employee must be able to perform. You should carefully examine each job to determine which functions or tasks are essential to performance."

Example:

25% Essential Performs basic design, development, modification and debugging of software. Evaluates basic software for functional areas. Analyzes existing software or works to formulate logic for basic systems, prepares basic specifications and performs coding.

%

of time

Essential Function (Yes/No)

Key Responsibilities - Please list job duties under each Key Responsibility below:

(To be completed by Supervisor)

60%

Yes

Clinical:

• Performs casting, splinting application, removal, and modification, as needed
• Dispenses DME (braces, crutches, immobilizers etc., per providers orders
• Assist with the instruction of crutches
• Demonstrate crutch walking, gait, and weight bearing of fractures in cast or brace.
• Check and adjust braces for function, comfort, and fit.
• Document cast room notes and charges for clinic-based procedures
• Assist with dressing changes
• Perform duties which are directly related to the physical care in inpatient and outpatient facilities, as needed
• Setup equipment for skeletal traction
• Applying and adjusting traction apparatus according to providers orders
• Performs routine clinical functions and documents in patient charts, including but not limited to vitals signs, height, weight, pain screening and documentation of chief complaints, pharmacy, and current mediations.
• Assist patients in preparation for exam and/or procedures, rooming patients, preparing room for examinations, i.e., pulling up EMR, Radiology imaging, and lab results.
• Performs medication reconciliation in preparation for provider
• Monitors patients flow in and out of the clinic and updating the schedule with the DOT system
• Obtains specimens and performs simple laboratory procedures, as directed
• Perform clinical activities in an accurate and timely manner
• Ensures that Radiology studies are available for each patient's visit
• Documents all patient care activities, results, patient related communication and enter this information into the medical record as appropriate.
• Checks medication supplies for expiration monthly, discards when expired
• Transports patient as directed
• Comply with all Ambulatory Services and Medical Center policies and procedures for infection control, patient safety administrative and clinical practice.
• Comply with activities mandated by JCAHO and Title 22.

23. Completion of annual competency testing.

10%

Yes

Communication

• Clear instruction to patient/parent or guardian on cast and brace care
• Demonstrates courtesy, common sense and follow through in all telephone communications, maintaining the Medical Center Telephone Standards
• Ensures a professional and helpful working environment by upholding the House Standards as adopted by the Medical Center.
• Shares pertinent information and observations with other health team members
• Identifies and communicates problems to the nursing staff or appropriate supervisor
• Offers suggestions for change or improvement in clinic/practice operations
• Performs In-basket functions identified as area of responsibility related to patient's messages, labs, authorizations, and other tasks in Epic.

Works in collaborative manner, being a team player is essential

10%

Yes

Operations Maintenance

• Maintains clean well-stocked cast room and examination rooms. Responsible for ordering and maintaining supplies
• Maintains supply standards as directed by appropriate supervisor
• Adheres to infection control procedures as outlined in the Infection Control Policies and Procedures
• Adheres to the Ambulatory Servies policy and procedures for the cleaning and disinfecting and sterilizing of equipment
• Completes refrigerator log per Medical Center Policy
• Ensure that medication cabinets, needles, and syringes are locked
• Completes AED daily check, based on hospital policy
• Maintains all required department logs, based on department and hospital policies.

10%

Yes

Other Functions and Responsibilities

• Follows all department and Medical Center policies, procedures, and work rules.
• Maintains confidentially in matters related to patients and staff
• Follows House and Telephone standards as established by Medical Center (e.g. able to stat the mission of the organization greats customers, offers assistance uses a friendly tone of voice)
• Demonstrates ability to work cooperatively with others
• Maintains open communication channels with all members of the health care team.
• Communicate well with patients and families
• Knowledgeable about and adheres to all applicable Medical Center and department specific infection control health and safety policies and procedures including annual safety training.
• Starts work at scheduled time and completes work on time
• Follows guidelines on use of sick vacation leave
• Complies with dress code, including appropriate identification
• Maintains a safe clean and functional work environment
• Sets appropriate priorities among elements in work duties
• Use appropriate chain of commands when applicable e.g. problem-solving seeking information
• Orientation and training of new staff
• Assists with retrieving phone messages
• Schedules follow-up appointments as needed
• Covers other locations as needed
• Other duties as assigned by supervisor or manager
• Available to work at all UCSF locations, as assigned.

10%

Yes

Perform other duties as needed.

• Act as chaperone as needed for medical providers. Notifies providers of patient delays and service issues. Advocates for patients by helping facilitate provider punctuality. Communicates provide delays to front office teams and assist patients with issues and complaints utilizing conflict management skills. Shares pertinent information and observations with other health team members.
• Prepare patients for application of orthopedic devices; remove plasters;
• Order supplies and maintain orthopedic instruments and equipment; dispense
• Assist in dressing changes
• Other duties as assigned such as completing referrals to other providers as ordered by the physician, obtaining authorizations from insurers for medications, and assisting the physician staff in writing and sending out patient communication
• May assist in the orientation and training of technicians, medical students and residents in the proper use of orthopedic procedures and devices, advanced/complex technical aspects of orthopedic care and new techniques

(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

0

0

0

100%

Key Responsibilities

List key functions and the estimated percentage of time spent performing each of the responsibilities. Indicate which responsibilities are considered "Essential" to the successful performance of the job as defined by the EEOC: "Essential functions are the basic job duties that an employee must be able to perform. You should carefully examine each job to determine which functions or tasks are essential to performance."

Example:

25% Essential Performs basic design, development, modification and debugging of software. Evaluates basic software for functional areas. Analyzes existing software or works to formulate logic for basic systems, prepares basic specifications and performs coding.

%

of time

Essential Function (Yes/No)

Key Responsibilities - Please list job duties under each Key Responsibility below:

(To be completed by Supervisor)

60%

Yes

Clinical:

• Performs casting, splinting application, removal, and modification, as needed
• Dispenses DME (braces, crutches, immobilizers etc., per providers orders
• Assist with the instruction of crutches
• Demonstrate crutch walking, gait, and weight bearing of fractures in cast or brace.
• Check and adjust braces for function, comfort, and fit.
• Document cast room notes and charges for clinic-based procedures
• Assist with dressing changes
• Perform duties which are directly related to the physical care in inpatient and outpatient facilities, as needed
• Setup equipment for skeletal traction
• Applying and adjusting traction apparatus according to providers orders
• Performs routine clinical functions and documents in patient charts, including but not limited to vitals signs, height, weight, pain screening and documentation of chief complaints, pharmacy, and current mediations.
• Assist patients in preparation for exam and/or procedures, rooming patients, preparing room for examinations, i.e., pulling up EMR, Radiology imaging, and lab results.
• Performs medication reconciliation in preparation for provider
• Monitors patients flow in and out of the clinic and updating the schedule with the DOT system
• Obtains specimens and performs simple laboratory procedures, as directed
• Perform clinical activities in an accurate and timely manner
• Ensures that Radiology studies are available for each patient's visit
• Documents all patient care activities, results, patient related communication and enter this information into the medical record as appropriate.
• Checks medication supplies for expiration monthly, discards when expired
• Transports patient as directed
• Comply with all Ambulatory Services and Medical Center policies and procedures for infection control, patient safety administrative and clinical practice.
• Comply with activities mandated by JCAHO and Title 22.

23. Completion of annual competency testing.

10%

Yes

Communication

• Clear instruction to patient/parent or guardian on cast and brace care
• Demonstrates courtesy, common sense and follow through in all telephone communications, maintaining the Medical Center Telephone Standards
• Ensures a professional and helpful working environment by upholding the House Standards as adopted by the Medical Center.
• Shares pertinent information and observations with other health team members
• Identifies and communicates problems to the nursing staff or appropriate supervisor
• Offers suggestions for change or improvement in clinic/practice operations
• Performs In-basket functions identified as area of responsibility related to patient's messages, labs, authorizations, and other tasks in Epic.

Works in collaborative manner, being a team player is essential

10%

Yes

Operations Maintenance

• Maintains clean well-stocked cast room and examination rooms. Responsible for ordering and maintaining supplies
• Maintains supply standards as directed by appropriate supervisor
• Adheres to infection control procedures as outlined in the Infection Control Policies and Procedures
• Adheres to the Ambulatory Servies policy and procedures for the cleaning and disinfecting and sterilizing of equipment
• Completes refrigerator log per Medical Center Policy
• Ensure that medication cabinets, needles, and syringes are locked
• Completes AED daily check, based on hospital policy
• Maintains all required department logs, based on department and hospital policies.

10%

Yes

Other Functions and Responsibilities

• Follows all department and Medical Center policies, procedures, and work rules.
• Maintains confidentially in matters related to patients and staff
• Follows House and Telephone standards as established by Medical Center (e.g. able to stat the mission of the organization greats customers, offers assistance uses a friendly tone of voice)
• Demonstrates ability to work cooperatively with others
• Maintains open communication channels with all members of the health care team.
• Communicate well with patients and families
• Knowledgeable about and adheres to all applicable Medical Center and department specific infection control health and safety policies and procedures including annual safety training.
• Starts work at scheduled time and completes work on time
• Follows guidelines on use of sick vacation leave
• Complies with dress code, including appropriate identification
• Maintains a safe clean and functional work environment
• Sets appropriate priorities among elements in work duties
• Use appropriate chain of commands when applicable e.g. problem-solving seeking information
• Orientation and training of new staff
• Assists with retrieving phone messages
• Schedules follow-up appointments as needed
• Covers other locations as needed
• Other duties as assigned by supervisor or manager
• Available to work at all UCSF locations, as assigned.

10%

Yes

Perform other duties as needed.

• Act as chaperone as needed for medical providers. Notifies providers of patient delays and service issues. Advocates for patients by helping facilitate provider punctuality. Communicates provide delays to front office teams and assist patients with issues and complaints utilizing conflict management skills. Shares pertinent information and observations with other health team members.
• Prepare patients for application of orthopedic devices; remove plasters;
• Order supplies and maintain orthopedic instruments and equipment; dispense
• Assist in dressing changes
• Other duties as assigned such as completing referrals to other providers as ordered by the physician, obtaining authorizations from insurers for medications, and assisting the physician staff in writing and sending out patient communication
• May assist in the orientation and training of technicians, medical students and residents in the proper use of orthopedic procedures and devices, advanced/complex technical aspects of orthopedic care and new techniques

(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

0

0

0

100%