OS&D Coordinator

Summary OS&D Coordinator Position Profile This position will assist the Operations department by resolving OS&D Overages Shortages and Damaged freight issues through research and effective communication with customers shippers and partner carriers. May also assist Operations with a variety of other administrative duties. Essential Duties Operate safely and in compliance with all established HSSE policies and proceduresUses the TM Command Center to monitor and identify missing misdirected and other freight issuesUses all available tools and documents to locate freight such as manifests billing documents videos etcAssist the receiving team in researching and resolving freight exceptions and unmarked freightResponsible for preparing all paperwork on all OS& Description <-- Simple Share Buttons Adder 7.4.17 simplesharebuttons.com -->TwitterLinkedinFacebookGooglePinterestemailOS&D CoordinatorPosition ProfileThis position will assist the Operations department by resolving OS&D Overages Shortages and Damaged freight issues through research and effective communication with customers shippers and partner carriers. May also assist Operations with a variety of other administrative duties.Essential DutiesOperate safely and in compliance with all established HSSE policies and proceduresUses the TM Command Center to monitor and identify missing misdirected and other freight issuesUses all available tools and documents to locate freight such as manifests billing documents videos etcAssist the receiving team in researching and resolving freight exceptions and unmarked freightResponsible for preparing all paperwork on all OS&D freight freight refusals and claims and communicates status and action plan with correct partiesMaintain accurate records and develop or update OS&D reports as requestedCoordinate with other terminal OS&D Coordinators to avoid repetitive OS&D issuesField all OS&D claims customer and customer service calls for both General Freight and Home Depot FreightWork with management to cross train with other operations support staff to help cover duties during PTO illness or peak hoursAll other duties as assignedQualifications• High school diploma or GED equivalent required•Two to four 2-4 years administrative experience in a multi-modal transportation related fieldmost tasks are learned on-the-job• 6 months of Forklift experience preferred will train• Minimum one year experience using transportation industry software Truck Mate preferred• Hazmat handling experience desiredKnowledge Skills and AbilitiesProficient in MS Office applications including MS Word Outlook Excel and TeamsExcellent written verbal and listening communication skillsUnderstand Carlile data entry and shipping processes in order to conduct efficient freight searchesKnowledge of industry specific software programs i.e. Truck Mate and Freight SnapAbility to analyze and understand large volumes of shipping informationFollow instructions respond to management direction take responsibility for own actions complete tasks on time or communicate alternate plansTreats people with respect keeps commitments inspires the trust of others works with integrity and ethically upholds organizational valuesStrong organization skillsAdvanced attention to detail and accuracyAbility to multi-task and prioritize the work dayMust have excellent customer service skills and represent Carlile in a professional mannerAbility to take initiative and act independently while operating and reporting to a team ofmultidisciplinary stakeholders.Were committed to taking care of you and your family today and in the future.Heres what you can look forward toCompensationCompetitive base annual salary range 23.90 &8211 37.00 depending on experience and qualificationsHealth & WellnessEmployer subsidized medical dental and vision coverage for you and your familydependents.Employer‑paid life insurance accidental death and dismemberment AD&D and short‑term and long-term disability coverageRetirementGenerous 401k plan with a 4 company matchPaid Time Off2 weeks vacation annually7 company holidays7 days of sick leave annuallyBenefitsUp to 5250 per year in tax-free educational assistance to assist with career development and growthAnnual boot reimbursementExplore transportation and logistics industry job opportunities from Hawaii to Alaska

and Washington State to throughout the Caribbean. Visit saltchukjobboard.com today<-- Simple Share Buttons Adder 7.4.17 simplesharebuttons.com -->TwitterLinkedinFacebookGooglePinterestemail <-- post-content --> Your browser failed to load the job description PDF in iframe. Please click the view button below to open job description PDF in a new tab. View PDF