OSP Fiber - Network Maintenance Supervisor

Amg Technology Investment Group
  • Springtown, Texas
    5 days ago

    Job Description

    Company Overview

    We are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match.

    Job Summary:

    TheOSP FiberMaintenanceSupervisoris responsible fornetwork reliancetoincludeoutage reporting to fiber cabinets,fibersplittercabinets,andfiberdevelopments.The Maintenance Supervisoris responsible forcoordinating and delegating all responsibilities to the maintenance team that falls underthem.This will include any OT hours worked and anyafter-hoursevents, scheduled or unexpected.

    Essential Functions:

    • Must be able to splice any type of fiber optic cable in any type of condition

    • Must be able to run and safelyoperatea bucket truck 

    • Must be able to run and safely operative a mini excavator 

    • Must havepreviousexperiencemaintaininglive optical / LOS networks

    • Musthavecritical thinking skills in potentially high stress situations

    • Mustunderstandlow voltagetheoriesto include AC and DCpolarities

    • Must understand AC to DC rectifying principles

    • Must understand PON and GPONtechnologies and be able to troubleshoot outages

    • Must be able to run OTDR and troubleshoot fiber from network to end user

    • Must be able to record all data and document that for management and engineering

    • Must understand backbone,feeder,and AP principals in FTTXpractices 

    • Must be able togive directions and leadership to the team that falls under them

    • Must be able toorchestrate any controlled outages/ repairs, this includes working with NOC, filling out and filingtheappropriate paperworkand working with theappropriate channelsfor a successful controlled outage

    • Must be willing to work extended hours, often preppingscheduled eventsduring the dayand working into the night

    • Must be able to differentiate the difference betweendifferentsizesand colors of cables

    • Experience conducting and providing trainingto the team

    • Musthave experiencewith DOT regulations

    • Ability to communicate in person and by telephone, even at odd hours of the night

    • Maintains network integrity through preventive maintenance

    • Ability to use any equipment in a safe manner,in accordance withcompany, industry and regulatory standards

      • Works on regularly scheduled days as well as unscheduled days and beyond regular work hours as

      • Skill in using a Windows-based computer

      • Ability to prioritize and organize effectively

      • Ability to work independently and with others

      • Ability toplan theteam’stask / priorities weeks in advance, as well as manage anyunplanned maintenance / outage

      • Ability to read and repair from blueprints and/or wire diagrams

      • Ability to complete mechanical tasks such asfiber splicing, reading meters (volt, RF and Fiber), conductingtestsand performing troubleshooting measures to achieve plant level requirements

      • Able to work in all-weather climates

      • As neededrepair and maintenance of headend electronics and critical infrastructure equipment

      • Complete daily production reports,mark upmaps, keep track of work hours and complete “as-built” maps for areasworked

      • Safelyoperateand use bucket truck to complete maintenance assignments 

      • Ability to workmajority nights shifts 

      • Ability to usecomputer-basedprogramsto support the activation and verification of electronic equipment installs

      • Able to work at varying heightsfrom abucket truck,as well asground level in underground vaults

      • Work within a team environment to ensure the full job scope is completed within the scheduledtimeframe

      • Reach, push, pull, hold, grasp and perform fine manipulation task on cable and electronic equipment

      • Must be willing to lead by example and train all team members / new hires in safe and effecting maintenance practices

      • Must be willing towork during holidays or during planned events due to the nature of this role

      • Must be able to work with other network providersata high levelon scheduling any new turn ups and scheduling anyupgrades or decoms 

      • Must be able to attend and lead meetingsin regard tothe maintenance activities you, or your team preform

      • Must be able to keep detailedrecordsof all maintenanceactivities. Thisincludeshours worked outside of normal business hours,the timecustomers were down, how long the repairs took, how many customers wereaffected, howlong didtherepair take, ETC.

      • Must be able to take calls from theteamworking maintenanceactivitiesregardless of day or time. It will be your responsibility to lead the team andassistthem when they havequestions,and you are not onsite with them

      Reasonableaccommodationswill be made to enable individuals with disabilities to perform the essential functions.

      Skills:

      • Good communicationand organizational skills

      • Ability to work independentlyas well as in a team environment 

      • Understand construction prints andsplice documents 

      • Must be able to work outside in all weather conditions as well asin asplicingtrailer 

      • Dedicated to safety and keeping a safe work environment 

      • Ability to work within a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day. 

      • Must pass a drug screening test and a criminal background check. 

      • Must have time management skills and understand the importanceof managing time

      • Must have a proventrack recordof being on time

      • Mustmaintaina clean and presentable company vehicle 

      • Mustbe able to be able to multi-task and handle multipleproject standings at one time

      Education and Experience:

      • High school diploma or GED equivalent.

      • Experience withfiber tools 

      Job Classification:

      • Construction Fiber

      • Non-Exempt

      Work Environment/Hazards:

      • Outdoor elementsandworkingwith aerial plant 

      • In proximity of heavy machinery and moving vehicles 

      • Working close to power transformers

      • Moderateto loudnoise levels

      • Use of PPE

      Physical Demands:

      • Sitting stationaryforlong periodsof time splicing 

      • Climbing ladders, crouching, balance, kneel, stoop

      • Working in all weather conditions 

      Working Hours/Days:

      • Min40 hours

      • Overtime as needed

      • Mainly nightwork

      Travel Requirements:

      • 70-100% travel

      Affirmative Action (AAP/EEO Statement):

      Nextlinkis an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated againstbased ondisability. 

      Drug Free Workplace:

      Nextlinkintends to provide a safework environmentthat will helpprotect the safety,health,and well-being of allemployees.Therefore, weare committed to an alcohol and drug-free workplace. 

    Affirmative Action (AAP/EEO Statement):

    Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

    Drug Free Workplace:

    Nextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.

    Numbers & Facts

    LocationSpringtown, Texas

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