OSS Product Support Engineer

OSS Product Support Engineer

Published 07.03.2026

Company : Safran Seats Job field : Mechanics Location : Gainesville , South Carolina , United States Contract type : Permanent Contract duration : Full-time Required degree : Bachelors Degree Required experience : More than 3 years Professional status : Professional, Engineer & Manager Salary range : based on market and experience

# 2026-183394

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Published 07.03.2026

Job Description

A glimpse at the job:

HERE, WE CRAFT EXCELLENCE TOGETHER. At Safran, we believe in sustainable career journeys, collaboration as a cornerstone of innovation, and the freedom to explore diverse career paths. As a OSS Product Support Engineer, youll contribute to meaningful projects that shape the future of aerospace.

This position contributes to our vision by:

Interfaces directly with the customer and aircraft manufacturer, manufacturing and engineers to assist with engineering problems in all aspects of Aircraft FAL support.

Reviews structural sub-assemblies and applicable drawings to assure conformance to requirements as required for installation and aircraft delivery issues

Acts as the primary interface during Air Framer collaborative DFI and DFMA activities. May participate in additional program milestone meetings as needed.

Provides an engineering and manufacturing engineering perspective to all assigned Product Support Requests

Suggests design changes as needed, and communicates with other engineering groups (e.g. project engineers, certification engineers, etc.) to ensure proper compliance with regulatory, airframe, and Safran Seats procedural requirements.

What we offer:

Competitive salaries

• Paid holidays
• Recognition programs
• Comprehensive benefits
• Retirement (401K) plans with employer match
• Professional development opportunities
• Tuition assistance
• Over 300 career paths across global sites

Highlights from our facility:

Safran Seats in Gainesville, Texas, plays a big role in making top-notch aircraft seats for airlines around the world. The team here is known for their know-how and dedication to building comfortable, reliable seats for both commercial and business planes. With a focus on quality and new ideas, the Gainesville facility helps keep Safran at the forefront of the aviation seating industry, working closely with airlines and aircraft makers to deliver seats passengers appreciate.

Join Safran Seats. Here we craft excellence together.

Job Requirements

At Safran Seats, we value service-oriented team players who demonstrate strong interpersonal skills, a positive attitude, and the ability to adapt to our dynamic, innovative environment.

• Bachelors degree in Business or Engineering is preferred or 6 years of directly related experience.
• Requires at least three years combined experience in product support, manufacturing or engineering functions
• Two years related experience preferred.
• Must have proven ability to work well with customers or aircraft manufacturer and with all management levels under stressful situations, and the ability to communicate customer needs to all departments within the company in an efficient manner
• Must have knowledge and experience in design, fabrication or assembly methods.
• Must be competent in dealing with blueprints, work modifications, MRP systems, and other engineering tools (3D Modeling, Auto-Cad/Pro-Engineer, CATIA, etc.)
• Must be proficient in job-related computer activities
• Knowledge of structural and mechanical properties preferred.
• Must have the ability to generate written communication and to operate required office equipment.

Across all team members, we are looking for the following attributes:

• Innovative & Curious
• Collaborative & Inclusive
• Committed to Safety
• Trustworthy
• Results Focused
• Driven to Excellence
• Powered by Teamwork

This description outlines the general nature and level of work for this position. Duties, responsibilities, and qualifications may vary by assignment or group. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Safran Seats is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. For verification or accommodation requests, please email [email protected] or call 940-363-2068. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Candidates for positions with Safran Seats must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire.

Visa sponsorship is not available for this position

Company Information

Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.

Safran was ranked second in the Aerospace & Defense sector in TIME magazines ""Worlds Best Companies 2025"" ranking.

With more than one million seats installed across the fleets of the worlds leading airlines, Safran Seats is one of the global leaders in passenger, crew, aircraft and helicopter seating, delivering innovative, high value-added solutions.

Locate your future workplace

2000 Weber Dr TX 76240

Gainesville

South Carolina United States

Copy Address

100,000

employees worldwide

27

Number of countries where Safran is located

35

business area families