Job Description
Job Summary
The OT Support Technician (Level 2) will play a crucial role in our team, providing comprehensive technical support for our operational technology systems. This individual will assist with issue resolution, system performance monitoring, and maintenance of our OT systems. The role requires strong technical skills, a problem-solving mindset, and the ability to work closely with various teams to ensure the smooth and efficient operation of our technology systems. They will play a crucial role in maintaining, troubleshooting, and enhancing our operational technology to ensure optimal production efficiency.
Principal Duties and Responsibilities:
- Provide technical support for OT systems, ensuring swift resolution of issues and minimal downtime.
- Monitor system performance, identify potential issues, and perform preventative maintenance.
- Collaborate with teams to develop and implement system improvements and upgrades.
- Troubleshoot hardware, software, and network issues related to OT systems.
- Adhere to safety and compliance standards at all times while working on the production floor and with OT systems.
- Assist with system implementation projects, including system setup, testing, and user training.
- Maintain detailed documentation of system configurations, issues, and resolutions.
- Comply with all security protocols to protect system integrity and data privacy.
- Stay updated with the latest industry trends, technologies, and best practices.
- Coordinate with vendors and suppliers for equipment procurement, installation, and repairs.
- Prepares various reports as required
- Performs other duties as required
Numbers & Facts
| Location | Bartow, FL |
| Industry | Staffing/Employment Agencies |
| Company Size | 100 to 499 employees |
| Year Founded | 2004 |
| Website | https://impactbusinessgroup.com |
About Company
Working with iMPact
Here at iMPact we have helped connect candidates to opportunities available in Information Technology, Accounting/Finance, Engineering, and Business Process/Administration. We have full-time, part-time and contract positions available in Michigan, Florida as well as nationwide.
Our headquarters is located in Grand Rapids, MI and we also have an office in Tampa, FL. When you’re working with us, one of our experienced recruiters will connect you with matching opportunities and they will be there every step of the way to help you through the application, interviewing and onboarding process to ensure success.
To connect with one of our recruiters, submit your application for one of our open positions, or visit our website www.impactbusinessgroup.com to submit your resume for general consideration. We look forward to hearing from you!
Skills
- Best Practicesunmatched
- Documentationunmatched
- Identify Issuesunmatched
- Industry/Trade Analysisunmatched
- On Site Supportunmatched
- Operational Supportunmatched
- Operations Managementunmatched
- Performance Analysisunmatched
- Preventative Maintenanceunmatched
- Problem Solving Skillsunmatched
- Purchasing/Procurementunmatched
- Regulatory Complianceunmatched
- Reporting Skillsunmatched
- Safety Complianceunmatched
- Safety Standardsunmatched
- Security Complianceunmatched
- Security Protocolsunmatched
- Software Administrationunmatched
- System Operationsunmatched
- System Testunmatched
- Systems Administration/Managementunmatched
- Systems Maintenanceunmatched
- Team Playerunmatched
- Technical Operationsunmatched
- Technical Supportunmatched
- Vendor/Supplier Selectionunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder