Accounting, Accounting Close, Accounts Receivable, Accounts Receivable Processing, Advertising, Advertising Sales, Analysis Skills, Candidate Sourcing, Cash Applications, Communication Skills, Compensation and Benefits, Credit and Collections, Customer Escalations, Customer Support/Service, Data Analysis, Discrepancy Report, ERP (Enterprise Resource Planning), Economics, English Language, Establish Priorities, Finance, Financial Trend Analysis, Forecasting, Interpersonal Skills, Leadership, Leading Edge Technology, Logistics, Microsoft Excel, Microsoft Word, Multitasking, Order to Cash, Organizational Skills, Partner Sales, Performance Metrics, Photocopy, Pivot Tables, Portfolio Analysis, Presentation/Verbal Skills, Problem Solving Skills, Professional Services, Quality Management, Reconciliation, Sales Management, Sales Support, Set Goals, Team Player, Vlookups, Writing Skills
Job Title: OTC Collections Analyst
Location: New York, NY (Onsite Full Time)
Duration: Contract - 8 months
Pay Range: $24.41/hr - $29.41/hr
About TSR
TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives. Through a disciplined approach to sourcing, candidate vetting, and delivery, TSR helps organizations scale teams quickly while maintaining quality and reliability. TSR operates with a global delivery model, leveraging specialized teams to support enterprise clients across North America and beyond.
In June 2024, TSR was acquired by Justin Christian, founder and CEO of BCforward, a global provider of professional services and workforce solutions. This partnership expands TSR's ability to deliver broader capabilities, global delivery resources, and enhanced opportunities for both clients and consultants.
Job Description
We are seeking an OTC Collections Analyst to join our Order to Cash team supporting Ad Sales Linear Networks. The ideal candidate will have strong experience in accounts receivable, collections, and advanced Excel and a proven ability to manage high-volume portfolios, resolve discrepancies, and drive cash collections to target.
Responsibilities:
- Manage an Ad Sales Linear Network collections portfolio of approximately $175M and translate discrepancy resolution into cash.
- Proactively collect aged receivables via email and phone and document all customer contacts and follow-ups.
- Investigate and resolve customer discrepancies in partnership with Ad Sales, CSRs, and stakeholders.
- Meet individual cash collection targets and KPIs such as Aging, DSO, and percent overdue.
- Provide periodic cash forecast projections and prepare routine management reports.
- Lead or participate in aging reviews with senior leadership and recommend actions such as account holds and payment plans.
- Support customer ad-hoc requests including statements, invoice copies, backup documentation, and account reconciliations.
- Collaborate during month-end close with NY and Buenos Aires teams, including cash application activities.
- Ensure AR ledgers are accurately maintained and provide audit-ready backup for AR balances.
- Escalate changes in customer payment trends and advise Credit on accounts with financial difficulties.
- Prepare linear refund requests, cash packages, discrepancy reports, and monthly aging reports; run and analyze portfolio reports.
Required Skills & Qualifications:
- Bachelor's degree in Accounting, Finance, or Economics preferred.
- General knowledge of accounting principles and AR processes.
- Advanced Microsoft Excel skills including pivot tables, VLOOKUP, formulas, and data analysis; proficiency in Word.
- Strong communication skills across oral, written, and interpersonal contexts.
- Analytical and problem-solving skills with the ability to work with large data volumes.
- Ability to multi-task, prioritize, and operate amid ambiguity in a fast-paced environment.
- Team player with strong work ethic, integrity, and organizational skills; self-motivated and adaptable.
- Experience working within enterprise environments and across multiple ERP systems preferred.
Preferred Skills:
- Collections experience and prior work in media, advertising, or cable industries.
- Language proficiency beyond English.
Role Logistics
- Work Hours: 8:30 AM - 5:30 PM ET, onsite.
Performance Measurements
- Percentage reduction of overall A/R and discrepancies.
- Achievement of established monthly cash goals and quarterly 90+ targets.
- DSO improvement and accuracy of cash forecasts and reporting.
Why TSR?
At TSR, we believe in advancing lives and careers. When you join our team, you gain access to:
- Competitive compensation and benefits.
- Opportunities for growth with global clients.
- A supportive, inclusive culture that values innovation and people.
- Exposure to cutting-edge technologies and projects.
About Our Commitment
TSR is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Interested? Apply Now!
If this sounds like the right opportunity for you, please apply with your most recent resume at
Please include a brief sales pitch at the top of your resume outlining why you are qualified for this role.