Outage Coordinator

Location: Lewisville, TX
Employment Type: Full-Time
Hours: 40 Hours per Week (Overtime during outage season)
Travel: Up to 50% Travel Required

Overview

We are seeking a highly organized and customer-focused Outage Coordinator to support the planning, coordination, and execution of industrial shutdowns, turnarounds, and outage projects. This role serves as a key liaison between customers, contractors, technicians, and internal teams to ensure projects are completed safely, efficiently, and with a high level of customer satisfaction.

This position is ideal for someone with project coordination, operations, maintenance, field service, or industrial support experience who enjoys working in a fast-paced environment, managing multiple priorities, and collaborating with cross-functional teams. While project management experience is valuable, this role is focused more on coordination, communication, scheduling, and execution support rather than formal project management.

Key Responsibilities

Project & Outage Coordination

• Serve as a primary point of contact for customers, contractors, and internal teams during outage and maintenance events
• Coordinate project schedules, pre-outage meetings, and site walkdowns
• Assist in defining project scope and gathering information needed for quotations and execution planning
• Track project milestones, schedules, and action items to support successful outage execution
• Communicate schedule updates, changes, and project status to all stakeholders

Documentation & Administrative Support

• Prepare and maintain project documentation including:
  • Quotes
  • Change orders
  • Cost tracking reports
  • Time sheets
  • Inspection and service reports
  • Final project documentation packages
• Ensure all paperwork is completed accurately and submitted on time
• Assist with invoice review and reconciliation activities
• Support project closeout documentation and customer deliverables

Customer & Team Support

• Build strong working relationships with customers, contractors, technicians, and internal teams
• Help resolve project issues and coordinate resources to support customer needs
• Participate in post-project reviews and planning activities
• Support business development efforts by identifying opportunities for additional services or repairs during outage events

Safety & Compliance

• Promote and support a strong safety culture on all projects
• Follow company, customer, and site-specific safety requirements
• Support compliance with Lockout/Tagout (LOTO) procedures and other safety programs
• Ensure proper documentation and adherence to operational standards

Qualifications

• Associate degree preferred or equivalent work experience
• Minimum 2 years of experience in project coordination, operations, maintenance, field service, scheduling, or related industrial environments
• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Ability to work independently and proactively manage responsibilities
• Strong problem-solving skills and attention to detail
• Proficiency with Microsoft Office, including Excel and Word
• Valid driver's license and ability to travel as required

Preferred Experience

• Experience supporting industrial, manufacturing, power generation, refining, chemical, oil & gas, or maintenance operations
• Experience coordinating shutdowns, turnarounds, outages, maintenance projects, or field service work
• Experience with scheduling, budgeting, cost tracking, or project documentation
• Customer-facing experience within technical or industrial environments

Work Environment

• Combination of office, customer site, and industrial plant environments
• Up to 50% travel, including overnight travel and occasional weekends
• Exposure to outdoor environments and industrial facilities
• Fast-paced role requiring strong organization, flexibility, and customer focus

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to climb stairs and ladders as needed
• Ability to work outdoors in varying weather conditions
• Ability to wear required personal protective equipment (PPE)
• Ability to lift up to 50 pounds
• Comfortable working in industrial environments and at elevated heights