We’re hiring experienced Call Center Representatives to join a fast-paced, high-volume call center in Jackson, MS. This is a 100% on-site role (not remote) ideal for individuals who enjoy a structured workday, clear expectations, and consistent hours.
If you’re dependable, professional, and thrive in a goal-driven environment, we’d love to meet you.
What You’ll Be Doing
Make outbound calls using a provided script (verbatim)
Meet daily and weekly call center performance metrics
Follow established policies and procedures
Maintain professionalism in a high-volume, fast-paced setting
Remain seated for extended periods while handling continuous calls
What We’re Looking For
Previous call center experience required
6–12 months of customer service experience
Basic computer and navigation skills
Strong verbal communication and active listening skills
Dependable, punctual, and open to coaching
Goal-oriented with a positive attitude
Ability to pass a background check
Must pass a pre-screener prior to training
Must successfully complete a 30-day probationary period with strict attendance
Schedule & Pay
Training Start Date: October 12th, 2026
Schedule: Monday–Friday: 8:45 AM–5:00 PM, two required Saturdays per month: 8:45 AM–4:00 PM
Pay: $15.00 per hour
Pay Frequency: Weekly pay
Important Notes
This position is on-site only (no remote or hybrid options)
Candidates must interview in person and attend a job-site pre-screener to qualify
Numbers & Facts
Location
Jackson, MS
Skills
Background Investigationunmatched
Call Centersunmatched
Call Volumeunmatched
Coachingunmatched
Customer Support/Serviceunmatched
Interviewing Skillsunmatched
Outbound Call Centersunmatched
Performance Metricsunmatched
Policy Developmentunmatched
Presentation/Verbal Skillsunmatched
Procedure Developmentunmatched
Scripting (Scripting Languages)unmatched
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