We are hiring Outbound Customer Service Schedulers to join our growing Service Department. This is a high-energy, phone-based role focused on outbound calling, customer follow-up, and appointment setting.
If you’re someone who can stay focused, handle volume, and wants to earn based on production, this is the opportunity for you.
What You’ll Be Doing
Make high-volume outbound calls daily
Follow up with existing and inactive customers
Schedule and confirm service appointments
Re-engage customers for annual maintenance and services
Use CRM systems to track activity, notes, and outcomes
Follow call scripts and overcome common objections
Maintain consistent call pace throughout your shift
What We’re Looking For (Preferred)
Outbound and/or inbound call center experience
Customer service or sales background
Experience using a CRM system
Bilingual is a plus
Compensation
Competitive hourly pay
Commission on performance
Opportunity to increase earnings based on production
Why This Role Stands Out
Clear expectations and performance structure
Consistent workflow — no guessing what to do
Opportunity to grow into higher-level roles
Be part of a team that values accountability and results
Who This is Perfect For
Call center reps who want more earning potential
Sales-minded individuals who thrive in a structured environment