Leo is Amazon's Low Earth Orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we've designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.
We are seeking a dynamic and detail-oriented Shipping/Logistics Coordinator to join our fast-paced warehouse environment. In this role, you will be responsible for working with a variety of stakeholders to coordinate outbound shipments to both domestic and international locations, ensuring optimal productivity and efficiency. The ideal candidate will have strong teamwork experience, excellent problem-solving abilities, robust communication skills, and a keen eye for process improvement to drive our team"s success in meeting service level agreements and maintaining high customer satisfaction.
Key job responsibilities
Monitor and report on key performance indicators and service level agreements
Handle and pack sensitive shipments daily on tight delivery timelines
Communicate important information to various stakeholders while managing tight timelines to ensure an on-time delivery
Accurately label dangerous goods for domestic and international shipments
Maintain quality control and accuracy on shipping metrics
Coordinate and improve upon current outbound shipping processes
Ensure compliance with safety protocols and proper equipment usage
Monitor and prioritize urgent requests and high-priority tasks
Collaborate with cross-competent teams on process improvements
Ensure proper metrics tracking and record-keeping
Troubleshoot and resolve issues to maintain operational efficiency