Outbound Retention Representative

The Sage Group plc
  • Lawrenceville, GA
    30+ days ago

    Job Description

    The Account Manager is responsible for proactively engaging Sage 50 customers during their contract lifecycle to maximize retention, minimize churn, and drive upsell opportunities. This role focuses on strategic outreach to renewal accounts, identifying risks, and delivering solutions that encourage customers to remain with Sage.

    This is a hybrid office environment that meets 3 days a week in the Lawrenceville office.

    Numbers & Facts

    LocationLawrenceville, GA

    Skills

    • Customer Retention/Renewalunmatched
    • Risk Analysisunmatched
    • Sage 50unmatched
    • Sales Managementunmatched
    • Up-Sellingunmatched

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