Outbound Retention Representative

The Sage Group plc

Lawrenceville, GA

JOB DETAILS
SKILLS
Customer Retention/Renewal, Risk Analysis, Sage 50, Sales Management, Up-Selling
LOCATION
Lawrenceville, GA
POSTED
30+ days ago

The Account Manager is responsible for proactively engaging Sage 50 customers during their contract lifecycle to maximize retention, minimize churn, and drive upsell opportunities. This role focuses on strategic outreach to renewal accounts, identifying risks, and delivering solutions that encourage customers to remain with Sage.

This is a hybrid office environment that meets 3 days a week in the Lawrenceville office.

About the Company

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The Sage Group plc