Outlet Manager
Location: Omaha, NE
Salary: $65,000–$75,000 annually
Benefits: Medical, dental, and vision insurance; paid sick leave and PTO; 401(k) with company match; HSA; short-term and long-term disability
About the Opportunity
A premier hospitality and recreation destination in Omaha is seeking to identify an experienced Outlet Manager to lead a high-volume food and beverage outlet. The property offers a combination of elevated dining, bar and lounge service, private events, and a strong social atmosphere serving members, guests, event attendees, and the surrounding community.
This is an excellent opportunity for a hands-on food and beverage leader who enjoys being present on the floor, developing teams, and creating a consistently strong guest experience. The Outlet Manager will take ownership of day-to-day operations while partnering with culinary, events, and property leadership to maintain service standards, control costs, and drive overall outlet performance.
Key Responsibilities
- Take ownership of daily food and beverage outlet operations, including restaurant, bar, and lounge service
- Maintain a strong leadership presence on the floor during peak business periods
- Lead, coach, schedule, and develop front-of-house employees
- Conduct pre-shift meetings and communicate service expectations, menu updates, events, and daily priorities
- Maintain high standards for hospitality, cleanliness, presentation, and overall guest experience
- Monitor service flow and work closely with culinary leadership to ensure timely and consistent execution
- Oversee labor, scheduling, payroll, operating expenses, and other controllable costs
- Support outlet profitability through effective staffing, cost awareness, and operational execution
- Train employees on service standards, menu and beverage knowledge, responsible alcohol service, and operating procedures
- Partner with events and culinary teams to support tournaments, private parties, banquets, and social events
- Build relationships with regular guests while creating a welcoming environment for new visitors
- Resolve guest concerns quickly and professionally while identifying opportunities to improve the overall experience
- Maintain compliance with food safety, sanitation, workplace safety, and responsible alcohol-service requirements
- Identify operational challenges and implement practical solutions
- Foster a positive, accountable, and team-oriented culture
Ideal Experience
- Previous experience as an Outlet Manager, Restaurant Manager, Food & Beverage Manager, Assistant General Manager, or similar hospitality leader
- Full-service restaurant, hotel, resort, country club, golf course, private club, or event-driven food and beverage experience preferred
- Experience overseeing restaurant and bar operations in a high-touch guest environment
- Strong floor leadership with the ability to remain actively engaged in daily service
- Proven ability to recruit, train, coach, and develop front-of-house teams
- Working knowledge of scheduling, payroll, labor management, cost controls, and restaurant financial performance
- Experience coordinating with culinary and event teams in a multi-faceted operation
- Strong communication, organization, and problem-solving skills
- Professional, approachable leadership style with a genuine passion for hospitality
- Ability to remain composed and solutions-focused during high-volume service periods
- Availability to work evenings, weekends, holidays, and special events as needed
To be considered, please submit your resume to:
sydneyc@geckohospitality.com