Outlet Production Team Member

Job Summary

The Outlet Production Team Member is responsible for supporting outlet production operations by moving merchandise from retail store locations through receiving, processing, and preparation for sales. This role ensures merchandise flows efficiently through staging, sorting, and sales floor rotation, including placement of product onto outlet tables and removal of processed items as needed. The position also supports salvage processing by sorting or baling materials into designated categories to minimize waste and maximize recovery value. All work is performed in accordance with organizational standards, safety procedures, and production goals in a fast-paced warehouse environment.

Key Responsibilities

The following duties are representative of the essential functions of this position. Additional duties may be assigned as operational needs require.

Receiving & Merchandise Flow

• Receive outlet clothing, wares, shoes, books, and other merchandise from retail store locations for processing and sales floor preparation.
• Use a pallet jack to transport and stage merchandise from receiving areas to the production line and tipper station.
• Operate a hydraulic tipper to safely unload merchandise onto production tables for sorting and sales floor replenishment.

Sales Floor Operations

• Rotate sales tables every 10-15 minutes to maintain a continuous and efficient flow of merchandise to the outlet floor.
• Restock sales tables by replacing older or sold merchandise with newly processed items from receiving and sorting areas.

Salvage Processing & Sorting

• Sort outlet wares, textiles, hazmat, recyclables, and other materials into designated salvage commodity categories to reduce waste and maximize recovery value.
• Receive plastics and aluminum, sorting and cleaning materials for transfer to balers; assist with linen and textile sorting as needed to support production flow.

Recordkeeping, Safety & General Support

• Document and track empty gaylords as they are processed and removed; record table turns accurately to support production reporting and performance metrics.
• Maintain a clean, organized, and safe production and sales floor environment; follow all safety procedures and use required safety equipment when handling merchandise and operating equipment.
• Support team members in a fast-paced warehouse environment and assist with general production needs as assigned.

Supervisory Duties

This position has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• A criminal background check is required; consideration will be given to applicants with criminal histories in accordance with applicable law.
• A drivers license check is required if approved to operate a forklift.
• Ability to perform all essential functions with or without reasonable accommodation.
• Must be able to work and cooperate with others.

Education and/or Experience

All educational backgrounds accepted. Up to one month of related experience or training, or an equivalent combination of education and experience. Forklift operation requires company-specific certification.

Minimum Requirements

• All educational backgrounds accepted; up to one month of related experience or training, or an equivalent combination of education and experience.
• Forklift operation requires company-specific certification.

Knowledge, Skills, and Abilities

• Ability to follow written and verbal instructions; basic math skills (addition and subtraction) preferred; ability to work independently and as part of a team in a fast-paced environment.
• Strong attention to detail and time management skills; ability to maintain consistent productivity under time-sensitive conditions.

Core Competencies

• Emotional Maturity and Respect
• Integrity
• Interpersonal Skills
• Stewardship and Accountability
• Commitment to Goodwills Mission, Vision, and Values
• Commitment to Excellence and Customer Service
• Community and Service

Physical Demands

The physical demands described here are representative of those that may be encountered by an employee performing the essential functions of this job.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is typically required to:

• Stand and walk up to 8 hours per day; frequent bending, twisting, reaching, lifting, and carrying required; must be able to lift and carry up to 25 lbs. regularly and up to 50 lbs. occasionally with assistance.
• Adequate vision (close and color) and manual dexterity required; frequent talking and hearing in a busy production environment; occasional exposure to moving equipment and elevated surfaces.
• Personal protective equipment (PPE) is required at all times while on the production floor.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Work is performed in a non-climate-controlled warehouse environment. Exposure to heat, cold, dust, lint, and noise. PPE is required at all times on the production floor.

Discrimination Reports

It is the policy of Heart of Texas Goodwill to ensure equal employment opportunity in accordance with all state and federal regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment and pregnancy), national origin, disability, age (40 years old or more), genetic information, military status, or veteran status is illegal. Any employee who believes they have been discriminated against may file a complaint with the Compliance Officer.

Point of Contact: Compliance Officer | 1700 S New Road, Waco TX 76711 | 254-753-7337 ext. 450 | hr@hotgoodwill.org