Outlet Store Sales Associate (Full Time)

Libbey's historic Outlet Store is looking for an energetic, customer-loving Sales Associate to join our team.Are you the next smiling, customer-loving face of Libbey? Do you thrive in a fast-paced environment, love helping customers find great deals, and know how to make a sale sparkle? Then we want to meet you! Perks include employee discounts, healthcare benefits, 401(k) with match, Paid Time Off, and a fun, team-driven atmosphere. Step into a role where every day is a new chance to connect, sell, and shine!Libbey's Toledo Outlet Store is open Monday-Sunday. Sales Associates will work 5 days/week, and must have availability for shifts on Saturdays.

RESPONSIBILITIES

Welcome customers by greeting them and offering assistanceStock shelves with company product, check in outside vendor merchandise as it arrivesDirect customers by escorting them to racks and counters, suggesting itemsAdvise customers by providing information on productsHelp customers make selections by building customer confidence: offering suggestions and opinionsDocument sales by creating or updating customer profile records, if applicableProcess payments by totaling purchases, processing checks, cash and store or other credit cardsKeep clientele informed by notifying them of preferred customer sales and future merchandise of potential interestGeneral housekeeping including cleaning the break room and employee restrooms

REQUIREMENTS & QUALIFICATIONS

High School diploma or GED requiredStrong customer service skillsRetail experience, preferredExcellent verbal communication skillsStrong teamwork and interpersonal skillsStrong sense of urgency to meet deadlinesGeneral math skills

PHYSICAL DEMANDS & WORK ENVIRONMENT

Frequent sitting, using hands/fingers to operate office tools and sampling equipmentFrequent speaking/listening in face-to-face and/or telephone conversationsOccasional standing/walking in both office and factory environmentsOccasional reaching above shoulders, stooping, kneeling, and/or crouching

COMPETENCIES FOR SUCCESS

Take Control: ask for the direction and support you need to attain mastery of your objectives and ownership of your professional development.Be Engaged & Committed: lean in to learn, engage, and contribute, resulting in increased performance and personal satisfaction from your work.Be Accountable: hold yourself responsible for achieving your goals and successfully executing against the organization's initiatives.Overcome Constraints: avoid letting perceived roadblocks limit your ability to solve problems, address challenges, and develop innovative solutions.