Outpatient Front Desk / Medical Assistant (Certified)

We are seeking a friendly, reliable, and patient-focused Front Desk Professional with a Medical Assistant certificate to join our healthcare Outpatient team. This role is ideal for someone who enjoys being the first point of contact for patients, takes pride in creating a welcoming environment, and is comfortable supporting both administrative and clinical workflows.As a key member of our team, you will help ensure a smooth, positive experience for patients from the moment they walk through the door. Your professionalism, attention to detail, and warm demeanor will play an important role in supporting patient care and clinic operations.Key ResponsibilitiesGreet patients warmly and professionally, both in person and over the phoneSchedule appointments, verify patient information, and manage front desk flowAssist with check-in and check-out processesSupport clinical staff as needed within the scope of your Medical Assistant certificationEnsure confidentiality at all timesCommunicate clearly and compassionately with patients, families, and team membersHelp maintain a clean, organized, and welcoming front office environmentAdditional duties as assigned by the executive director and/or Nurse ManagerQualificationsMedical Assistant certification requiredPrevious experience in a medical office or healthcare setting preferredStrong customer service and communication skillsFriendly, calm, and professional demeanorAbility to stay organized in a fast-paced environmentComfortable using electronic medical records and scheduling systemsAbility to work 2 days out of the week from 11am-8pmWhat We're Looking ForA genuinely kind and approachable personalitySomeone who enjoys helping others and being part of a teamA dependable professional who takes ownership of their roleA positive attitude and willingness to learn and growWhy Join UsSupportive and collaborative work environmentOpportunity to make a meaningful difference in patients's lives