Position Overview: The Virtual Outpatient Therapist inspires, teaches and motivates clients to achieve meaningful recovery by leading technology-enabled group and individual therapy and psychoeducation IOP sessions. Utilizing evidence-based, trauma informed and person-centered practices, and helping clients access appropriate ancillary support services, the Virtual Outpatient Therapist helps RCA clients to develop tools that support their recovery journey.
Specific Responsibilities:
Completes intake Biopsychosocial Assessments, including all electronic forms required by RCA, MDPH and/or third-party payors
Evaluates clients' mental and physical health, addiction severity, and/or problem behavior and assess their readiness for treatment and articulates clinical rationale for recommended level of care
Works with clients to develop realistic and time limited treatment goals. Completes treatment plans within required timeframe within IOP level of care.
Reviews and recommends treatment options with clients, including their families, if willing
Utilizes recognized therapeutic modalities, such as CBT, DBT, 12-Step, psychoanalytic, motivational interviewing, and stages of change
Performs individual, group, couples and family therapy and education sessions
Is familiar with Medication Assisted Treatment (MAT) and has the ability to objectively discuss options with clients
Documents all work in the RCA Electronic Health Record, Avatar.
Performs basic case management tasks when necessary. Refer clients to outside resources, services and support groups
Performs Utilization Review tasks with third party payors if necessary
Assigns Urine Drug Screens and breathalyzer if necessary
Helps clients develop skills and behaviors necessary to recover from their addiction or modify their behavior
Works with clients to identify behaviors or situations that interfere with their recovery
Teaches families about addiction or behavior disorders and helps them develop strategies to cope with those problems
Performs any other job-related duties as assigned.
Remote Requirements
Ensuring a world-class therapeutic experience for our clients is critical. For this reason, we require our Remote Outpatient Therapists to:
Have quiet, private and professional workspace without disruptions.
Have HIPPA compliant WiFi network with adequate bandwidth for live streaming video and audio.
Participate in onsite orientation and check-ins.
Participate in twice weekly video supervisions.
Participate in regular group check-ins.
Education and Experience:
Master's degree in social work, Education, Psychology, Mental Health Counseling or another related human services field required.
Appropriate state licensure required (LCPC or LCSW)
Must have multi state or compact licensure or willingness to obtain licensure in states where RCA operates virtual IOP.
Prior experience in a behavioral healthcare or substance abuse settings serving culturally diverse populations preferred.
Experience with Electronic Health Record (EHR) preferred.
Excellent verbal and written communication skills required.
Excellent organizational skills with the ability to prioritize workload and meet deadlines.
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
Exceptional analytical and problem-solving skills.
Proven ability to handle multiple projects under pressure.
Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets, and presentations (MS Word, Excel, and PowerPoint).
Understanding of diverse cultures and gender specific issues and the ability to incorporate needs of gender and culturally diverse groups into the clinical interventions.
Understands need for and always maintains appropriate confidentiality when interacting with patients, residents, families, visitors, referral sources and all other contacts.
Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, residents, visitors, families and referral sources.
Knowledge of case management for dual diagnosis patients.
Competencies:
Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within the resources that can be made available.
Problem Solving: Identifies problems, involves others in seeking solutions, conducts appropriate analyses, searches for best solutions; responds quickly to new challenges.
Communication Proficiency: Comfortable using a broad range of communication styles, and ability to choose appropriate, effective ways to communicate to different audiences in diverse situations.
Project Management: Coordinates the diverse components of the project by balancing scope, time, cost and quality.
Numbers & Facts
Location
St. Charles, IL
Skills
Analysis Skillsunmatched
Behavioral Healthunmatched
Case Managementunmatched
Communication Skillsunmatched
Computer Softwareunmatched
Computer-Based Training (CBT)unmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Customer Trainingunmatched
Customer/Consumer Behaviorunmatched
Diversityunmatched
Establish Prioritiesunmatched
Identify Issuesunmatched
Medical Diagnosisunmatched
Medical Record Systemunmatched
Medicationsunmatched
Microsoft Excelunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Outpatient Careunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Project/Program Managementunmatched
Psychiatry and Mental Healthunmatched
Psychologyunmatched
Quality of Careunmatched
Social Workunmatched
Spreadsheetsunmatched
Strategic Planningunmatched
Substance Abuseunmatched
Team Playerunmatched
Technical Leadershipunmatched
Time Managementunmatched
Training/Teachingunmatched
Treatment Planunmatched
Utilization Managementunmatched
Word Processingunmatched
Writing Skillsunmatched
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