Outreach Advisor (1 Position)(Extended)

H Councill Trenholm State Technical College

Montgomery, AL

JOB DETAILS
SALARY
$34,298–$51,793 Per Year
SKILLS
Academic Advice, Administrative Management, Background Investigation, Cancer, Communication Skills, Compensation and Benefits, Computer Software, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Management, Driver's License, Family Educational Rights and Privacy Act (FERPA), Financial Aid, Health Insurance, Health Plan, Higher Education, Hospital, Human Resources, Interpersonal Skills, Lift/Move 40 Pounds, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, People Management, Persuasion Skills, Policy Development, Presentation/Verbal Skills, Retirement Plan, Scholarship, Secondary School, Short Messaging Service (SMS), Social Media, Software Administration, Staff Training, Student Admissions, Student Services, Team Player, Training/Teaching, Tuition Fees, Willing to Travel, Word Processing, Writing Skills
LOCATION
Montgomery, AL
POSTED
5 days ago

Outreach Advisor (1 Position)(Extended)

Salary

$34,298.00 - $51,793.00 Annually

Location

TSCC - 1225 Air Base Blvd, Montgomery, AL

Job Type

Full-Time

Job Number

03941

College/Division

TSCC-501080-Student Admissions

Opening Date

06/02/2026

Closing Date

6/16/2026 11:59 PM Central

Campus Location

Trenholm State Community College

  • Description
  • Benefits
  • Questions

Position Summary

Under general direction the person in this position must work independently, representing the college to non-traditional students, high school students, guidance counselors, parents, families, businesses, and industry. This position will assist and provide guidance with student organizations and activities as needed.

Salary E4 05

Essential Duties and Responsibilities

Essential Job Functions, Duties & Responsibilities:

  • Present information to prospective students concerning TSCC programs of study, scholarship opportunities, and general college information.
  • Demonstrate effective and motivational interpersonal skills; communication skills, both written and oral; and work ethic (i.e., preparation and punctuality).
  • Assist in advising students regarding degree/certificate plans and Alabama Transfers articulation agreements as appropriate to the program.
  • Comply with Trenholm State, Alabama Community College System, and FERPA guidelines.
  • Demonstrate knowledge of college admissions, advising, and financial aid processes.
  • Attend conferences, workshops, meetings, and community events to promote the college.
  • Distribute college information to schools and community sites while building and maintaining relationships with local organizations.
  • Use the computer effectively for word processing, instructional application, electronic communication, information, and data management.
  • Meet with high school personnel to maintain involvement in established recruiting programs.
  • Coordinate and participate in new student orientation sessions.
  • Collaborate with student services to create programs that promote student engagement and retention.
  • Prepare recruiting materials to promote the College and on-campus student activities.
  • Coordinate annual visits for high school awards programs and college recruiting events.
  • Advise prospective students through personal appointments, telephone contact, SMS, and/or written correspondence (including but not limited to e-mail).
  • Act as an advisor to student groups involved in coordinating recruitment activities on and off campus.
  • Utilizes CRM and Banner software systems to support admissions-related tasks and student communications. May be selected as the TargetX CRM Administrator
  • Assist with the planning, coordination, and implementation of student activities across multiple campuses.
  • Perform other duties as assigned by the Director of Admissions and Enrollment Management, Dean of Student Affairs, and Assistant Dean of Student Affairs.

Qualifications

Minimum Qualifications:

  • Bachelor's degree from a regionally accredited institution.
  • Minimum of three years experience in a customer service position with direct customer interaction.
  • Possess a valid drivers license and reliable transportation

Preferred Qualifications:

  • Experience in college admissions, academic advising, or related higher education roles
  • Technology skills to utilize computer software programs and social media
  • Verbal skills to deliver persuasive presentations to prospective students and guidance counselors, writing skills to communicate effectively and professionally.
  • Ability and expertise with working with all types of students, i.e., non-traditional students, traditional students. audit education students, and dual enrollment students.
  • Professional appearance required as defined by general high school dress codes.

Physical Requirements:

  • Ability to lift up to 40 lbs.
  • Prolonged sitting and standing at times.
  • Some overnight travel involved.
  • Valid driver's license and ability to travel independently.
  • Ability to work with large groups.
  • Ability to traverse both campuses.
  • Ability to work flexible hours.
  • Ability to communicate by using PC, telephone, and written media.

Application Procedures/Additional Information

Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed online application packet to be considered for this position. Applicants who fail to submit all required information will not be considered. Only applications received during the period of this announcement will be considered. A complete application packet consists of:

  • Trenholm State Community College online employment application.
  • A current resume, including three (3) references.
  • Copy of transcripts that demonstrate the required educational qualifications must be included and must identify the applicant, institution, degree, and date conferred.

WORK EXPERIENCE VERIFICATION

Neither a resume nor an application is appropriate verification of work experience. It is not our policy to contact current and/or previous employers to obtain employment verification. "Work experience verification is required in writing from your current and/or previous employer(s) confirming the required level of experience as stated in the "Minimum Qualifications" section and other related experience. Verification should include dates of employment and position title(s). Proof of work experience verification may be delayed until an official offer of employment using the Work Experience Verification form, which is found on the Human Resources home page. All work experience verification must be completed within 15 days following the employment offer.

APPLICATION DEADLINE: Complete application files will be accepted by the Office of Human Resources on a continuous basis and remain active for one year for available positions. Incomplete application packets will eliminate the possibility of a position opportunity.

EEOC, E-VERIFY, BACKGROUND CHECK STATEMENTS: Trenholm State Community College is an equal opportunity employer. It is the official policy of the Alabama Community College System that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Trenholm State Community College will make reasonable accommodations for qualified disabled applicants or employees.

Trenholm State Community College reserves the right to withdraw this job announcement at any time prior to the awarding. More than one position in the same job classification may be filled by the applicants for this position should another vacancy occur during the search process. Any offer of employment is contingent upon a satisfactory criminal background investigation. The applicant will be responsible for the cost of the criminal background investigation.

This employer participates in E-Verify.

Sick Leave

All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teachers Retirement.

8 hours per month

(may accumulate an unlimited number)

Annual Leave

All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office.

0-4 years 8 hours per month

5-9 years 10 hours per month

10-14 years 12 hours per month

15-19 years 14 hours per month

20+ 16 hours per month

(may accumulate up to 480 hours)

Personal Leave

All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year.

Unused Personal Leave converts to sick leave if not used.

(converts to sick leave at the end of August each year if not used)

Professional Leave

Up to 10 days a year of professional development leave with pay may be granted by the President.

Holidays

New Years Day

Martin Luther King/Robert E. Lee Birthday

National Memorial Day

Juneteenth

Independence Day

Labor Day

Veterans Day

Thanksgiving Day

Day after Thanksgiving Day

Christmas Eve

Christmas Day

16 (5 locally assigned)

Contracted Work Days

260

Retirement

The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. For more information visit The Retirement Systems of Alabama. All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers Retirement System of Alabama.

Tier I - Pays 7.50% monthly. State matches 14.57% (effective 10/01/25)

Tier II - Pays 6.20% monthly. State matches 13.61% (effective 10/01/25)

Law Enforcement Officers:

Tier I-Pays 8.50% monthly. State matches 14.57% (effective 10/01/25)

Tier II- Pays 7.20% monthly. State matches 13.61% (effective 10/01/25)

Health Insurance

PEEHIP, established in 1983, provides health insurance benefits for active and retired education employees and is governed by the PEEHIP Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. For more information visit http://www.rsa-al.gov/index.php/members/peehip

Premium amounts:

  • Single $ 30
  • Family (without Spouse but with dependents) $ 207
  • Employee + Spouse (no dependents) $ 282
  • Family (with Spouse and dependents*) $ 307
  • Includes $100 per month spousal surcharge Note: The spousal surcharge does not apply to spouses who are independently eligible for PEEHIP.

Tobacco Usage Premium

  • Member $ 50
  • Spouse $ 50

The tobacco premium applies only to the PEEHIP Hospital Medical and VIVA Health plans. Refer to the Wellness Program section to learn how you and/or your spouse can receive the non-tobacco user discount.

Wellness Premium

  • Member $ 50
  • Spouse $ 50

The wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Refer to the Wellness Program section to learn how you and/or your spouse can receive a wellness premium waiver.

If desired, the employee may elect four options rather than health insurance options to include hospital indemnity, cancer, dental, and vision.

Optional Coverage Plan Premiums

  • Cancer, Indemnity, and Vision Single or Family (cost per plan) $ 38
  • Dental Single $ 38 Dental Family $ 50

Institution matches $800 monthly (effective 10/01/17).

Duty Hours

(hours vary by campus and needs of the student)

Tuition Assistance

This tuition waiver program is designed for all full-time instructional and non-instructional employees of The Alabama College System and the Alabama Department of Postsecondary Education and their dependents as defined under by policy. The program will be coordinated by each institution for employees within The Alabama College System and the Alabama Department of Postsecondary Education. An application form for the tuition assistance program is available in the Human Resources office and should be completed prior to registration for classes.

Employees/Dependents at two-year colleges:

  • 1/3 waived after 1st year
  • 2/3 waived after 2nd year
  • 3/3 waived after 3rd year

Note: Employee is vested after 10 years in Retirement System. Additional information regarding retirement may be obtained from the Retirement System Web site at www.rsa.al.gov.

01

Do you have a bachelors degree from a regionally accredited institution?

  • Yes
  • No

02

Do you have the ability to deliver persuasive presentations to prospective students and guidance counselors, the writing skills to communicate effectively and professionally?

  • Yes
  • No

03

Do you have the ability to work nonstandard hours in a variety of environments?

  • Yes
  • No

04

Do you posses a valid drivers license and reliable transportation?

  • Yes
  • No

05

Do you have the ability to display the professional appearance required as defined by general high school dress codes?

  • Yes
  • No

06

Do you have the ability and expertise with working with all types of students, i.e., non-traditional students, traditional students, adult education students, and dual enrollment students?

  • Yes
  • No

07

Do you have the ability to lift up to 40lbs?

  • Yes
  • No

08

Do you have the ability to for prolonged sitting and standing?

  • Yes
  • No

09

Do you have the ability for some overnight travel?

  • Yes
  • No

10

Do you have the ability to work flexible hours?

  • Yes
  • No

11

Do you have the ability to traverse both campuses?

  • Yes
  • No

12

Do you have the ability to use a PC and related hardware and software including Microsoft Office, Excel, Word, and Outlook?

  • Yes
  • No

13

Will you be able to perform the job functions as stated in the job posting with or without reasonable accommodations?

  • Yes
  • No

Required Question

Employer ACCS

Website 1

About the Company

H

H Councill Trenholm State Technical College