Outreach and Engagement Specialist – Focus on Energy

APTIM

Madison, WI

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JOB DETAILS

SALARY

$75,000–$85,000 Per Year

SKILLS

Alternative Energy, Campaigns, Communication Skills, Community Relations, Content Development, Contract Management, Customer Support/Service, Detail Oriented, Driver's License, Energy & Utilities, Energy Efficiency, Energy Management, Establish Priorities, Event Management, Government, Hmong Languages, Identify Issues, Incentive Programs, Interpersonal Skills, Logistics, Maintain Compliance, Marketing Strategy, Metrics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, Multitasking, OSHA, Organizational Skills, Outbound Marketing, Presentation/Verbal Skills, Project/Program Management, Regulations, Relationship Management, Relocation Services, Reporting Skills, Retail, Safety Compliance, Sustainability, Team Player, Technical Delivery, Time Management, Training/Teaching, Willing to Travel

LOCATION

Madison, WI

POSTED

2 days ago

Job Overview:

APTIM’s Energy Transition team is seeking a dynamic and personable Outreach Specialist in support of Wisconsin’s Focus on Energy program including both utility energy efficiency and renewable energy programs and the IRA Home Energy Rebate programs. This role is ideal for someone who thrives in a public-facing environment, enjoys travel, and is passionate about energy, sustainability, and community engagement.

As a key member of the Stakeholder Engagement team, the Outreach Specialist will represent Focus on Energy at community events across Wisconsin – educating residents and businesses about energy-saving programs and incentives and rebates. This position will also support and grow the Focus on Energy’s expanding relationships and work with community-based organizations to reach underserved customers in Wisconsin. Reporting to the Community Engagement Manager, this position will also collaborate closely with marketing staff and program implementers to ensure outreach is consistent, accurate, and impactful.

Focus on Energy is Wisconsin’s statewide energy efficiency and renewable energy program, serving 107 utilities and supporting nearly 200,000 utility customers annually. APTIM has served as Program Administrator since 2011, helping delivery measurable energy savings and high-quality customer support.

APTIM’s Energy Transition team is a recognized leader in the marketplace. Our technical experts deliver highly innovative projects and complex client solutions providing the full breadth of energy solutions including energy management, carbon management, smart energy infrastructure, distributed energy resources (DER), and carbon-free mobility solutions. Our consultants proactively collaborate with clients to define and implement strategies and campaigns around key business drivers, with the primary focus of finding and delivering high-impact projects exceeding expectations and meeting the unique needs for our commercial and retail clients.

Key Responsibilities/Accountabilities:

+ Represent Focus on Energy at community and stakeholder events with a focus on educating the public about program offerings and rebate opportunities.

+ Deliver engaging presentations or talks to inform and inspire target audiences.

+ Coordinate with event organizers on all aspects of event logistics, including scheduling, setup, materials, registration, and utility customers, troubleshooting any issues that arise.

+ Develop a strong understanding of Focus on Energy programs to support effective communication, inform content development, and respond to staff and stakeholder inquiries.

+ Build strong relationships with community-based organizations, partners, stakeholders, and utility customers.

+ Manage relationships and contracts with community-based organizations for pilots overseen by Focus on Energy Administration team.

+ Collaborate with internal and external teams to align outreach with program goals and marketing strategy.

+ Monitor and share common questions, interests, and concerns raised by the public to inform program messaging and improvements.

+ Support preparation of reports, updates, and outreach summaries.

+ All other duties as assigned.

+ Ensure compliance with all APTIM quality and safety policies as well as all OSHA regulations.

Basic Qualifications:

+ Bachelor’s degree or equivalent combination of education and relevant work experience.

+ 5+ years’ event coordination and customer service experience.

+ Excellent communication, interpersonal, and organizational skills.

+ Valid Wisconsin driver’s license and ability to travel regularly across the state.

+ Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, and SharePoint).

+ Willingness to learn new technologies across multiple industries.

+ Strong attention to detail and organizational skills.

+ Proven experience developing and maintaining relationships with internal colleagues and external stakeholders.

+ Self-starter with the ability to manage time, work independently and prioritize projects within established deadlines and handle multiple tasks simultaneously.

+ High level of emotional intelligence and ability to work effectively with diverse teams and stakeholders.

+ Commitment to fostering a collaborative work environment within the team and broader organization.

+ Ability to manage multiple priorities and meet deadlines in a collaborative team environment.

+ Interest in energy efficiency, renewable energy, and public service.

Desired/Preferred Qualifications:

+ Experience with community outreach or staffing public events.

+ Project management experience.

+ 1+ years’ experience in the energy efficiency industry.

+ Passion and understanding of basic energy concepts, technologies, or metrics.

+ Ability to speak a second language, especially Spanish or Hmong.

+ Previous experience supporting utility or incentive-based programs.

About APTIM:

APTIM enhances the quality of the environment, wellbeing of people, resilience of communities, and opportunity for employees to make a difference, not just a living. A leading professional solutions firm, we specialize in environmental, sustainability, resilience, and infrastructure solutions. Our team of experts provide these integrated solutions for forward-thinking government agencies, commercial and industrial clients, and energy customers. Together, we create sustainable and resilient communities for all.

What you can expect from APTIM:

+ Work that is worthy of your time and talent

+ Respect and flexibility to live a full life at work and at home

+ Dogged determination to deliver for our clients and communities

+ A voice in making our company better

+ Investment into your personal and professional development

As of the date of this posting, a good faith estimate of the current pay range for this position is $75,000 - $85,000 per year. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.

Employee Benefits

APTIM Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace https://aptim.makeityoursource.com/ .

+ Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and several carriers to find the right benefits that work for them in their location.

+ Company paid and optional Life insurance

+ Short-term and long-term disability insurance

+ Accident, Critical Illness, and Hospital Indemnity coverage

+ Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)

+ 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:

+ APTIM 401(k) Guide (https://aptim.makeityoursource.com/getattachment/427b25cf-c3d5-43c1-97af-a3c3f474a136/APTIM-Corp-401(k)-Guide.pdf)

+ APTIM - Helpful Documents

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About APTIM - In Pursuit of Better

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About the Company

APTIM

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