Outreach and Enrollment Specialist

Outreach and Enrollment Specialist

Salary

$56,264.00 - $62,067.20 Annually

Location

Albuquerque, NM

Job Type

Full Time

Job Number

2700209

Department

Family & Community Services

Division

FC-Grant Clearing

Opening Date

08/18/2026

Closing Date

9/1/2026 11:59 PM Mountain

Bargaining Unit

MP

• Description
• Benefits
• Questions

Position Summary

Oversee the Eligibility, Recruitment, Selection, Enrollment & Attendance (ERSEA) services; serve as the main point of contact for services; collaborate with community partners; provide training to staff; ensure compliance with city, state, federal and organizational guidelines.

This is a safety sensitive position subject to random drug/alcohol testing.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Essential and Supplemental Functions

ESSENTIAL FUNCTIONS: Essential functions may include but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.

• Oversee the Eligibility, Recruitment, Selection, Enrollment & Attendance (ERSEA) content area services; serve as the main point of contact for services; ensure compliance with city, state, federal and organizational guidelines.
• Develop and provide training in ERSEA content areas to ensure continuous learning through training, observation and coaching; develop training schedules; ensure staff and visitors abide by outlined procedures in completing attendance, documenting issues and conducting follow-up; provide training to families as needed.
• Develop and implement a system to monitor program performance and quality of services including performing file reviews, analysis of data and conducting family interviews; ensure program is meeting needs of eligible families.
• Monitor and maintain program waiting lists ranking children in accordance to selection criteria; contact families as needed to update information and/or re-submit applications; respond to inquiries from families of prospective enrollees regarding program services, enrollment and/or waitlist status; utilize the Eligibility list as needed.
• Monitor intra-agency referrals and ensure timely access to resources and services for high-need children and/or families.
• Develop and implement a recruitment plan including establishing and maintaining an outreach and recruitment process to increase enrollment of eligible children and to obtain and maintain full enrollment in programs; coordinate with community providers.
• Recruit families to participate in center and home related program activities.
• Receive and respond to classroom requests for program services including, but not limited to, facilitation of Family Team Meetings; provide intervention strategies as needed.
• Ensure program database and record-keeping and filing systems are accurate, updated, monitored and maintained; develop, prepare and present a variety of program reports; conduct program audits; report findings; create performance improvement plans (PIP) as needed.
• Recommend and assist in the development and implementation of goals, objectives and policies and procedures; monitor work activities to ensure compliance with established policies and procedures; make recommendations for changes and improvements.
• Participate in the preparation and administration of assigned budget; submit budget recommendations; monitor expenditures.
• Prepares and distribute program information to staff and families.
• Prepare, develop and assist in the completion of a variety of program reports and assessments including, but not limited to: annual Self and Community Assessment, program/agency planning and ERSEA written plan; coordinate with applicable program management to ensure proper governing body approval.

SUPPLEMENTAL FUNCTIONS:

• Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of Eligibility, Recruitment, Selection, Enrollment & Attendance in early childhood.
• Perform related duties and responsibilities as required.

Minimum Education, Experience And Additional Requirements

Bachelors degree from an accredited college or university in social work or family studies; and

Three (3) years of experience in determining eligibility and conducting enrollment and recruitment in social service programs.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Drivers License, or the ability to obtain by date of hire.

Possession of a City Operators Permit (COP) within six (6) months from date of hire.

Possession of a valid C.P.R. certificate within six (6) months from date of hire.

Possession of a valid First Aid certificate within six (6) months from date of hire.

Bilingual (Spanish/English) preferred.

Working Conditions

Environmental:

Office and classroom environment; travel from site to site.

Physical:

Essential and supplemental functions may require maintaining physical condition necessary for walking, standing or sitting for prolonged periods of time and operating vehicles.

NA

01

Do you possess a Bachelors degree from an accredited college or university in social work or family studies?

• Yes
• No

02

Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.

• No experience
• 1 to less than 6 months
• 6 to less than 12 months
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years to less than 11 years
• 11 years to less than 12 years
• 12 years to less than 13 years
• 13 or more years

03

Do you possess a valid New Mexico Drivers License, or have the ability to obtain by date of hire (attach a copy of your Drivers License)?

• Yes
• No

04

Are you bilingual in English/Spanish?

• Yes
• No

Required Question

Employer City of Albuquerque

Address 400 Marquette N.W.

Albuquerque, New Mexico, 87103

Phone 505 768-3700

Website http://CABQ.GOV