Outreach Coordinator (CWI)

The Outreach Coordinator position is based at the Transfer Success Office at the College of Western Idaho in Nampa and serves as a recruiter and resource for prospective transfer students. The position develops and maintains transfer recruitment pipelines, builds strategic partnerships with community college and university stakeholders, and provides personalized guidance to support students throughout the transfer and enrollment process. In addition to recruitment and student support, this role coordinates day-to-day site operations, implements outreach initiatives, and helps strengthen the transfer pathways and campus processes that improve access and promote successful student transitions to Boise State.

This position is not eligible for a hybrid/remote work schedule. This role is based at the College of Western Idaho (CWI) in Nampa.

This position is not eligible for visa sponsorship.

The Division of Extended Studies is on a mission to extend higher education beyond traditional boundaries. Our collaborative teams expand student access and improve student success with innovative programs that reach across our metropolitan area, Idaho and beyond. We facilitate online education, community-based programs, concurrent enrollment at high schools, summer sessions, continuing education programs and other lifelong learning options. Join us!

The Transfer Success Team provides essential services to help students from their first day at their community college to explore degree options, navigate articulation agreements, and apply to the university. We guide transfer students through every step of the process, ensuring they understand credit portability and the overall transition to Boise State while providing personalized support throughout their journey. We serve students from local Idaho community colleges, out-of-state community colleges, and adult learners returning to complete their degrees. Join our team and help create a supportive environment for transfer students as they pursue their educational goals at Boise State.

Recognized subject matter expert who knows how to apply theory and put it into practice with in-depth understanding of the professional field with limited oversight from managers. Independently performs the full range of responsibilities within the function; requires deep job knowledge of areas typically obtained through higher education combined with experience. Manages large projects or processes and problems faced are difficult and often complex; analyzes problems/issues of diverse scope and determines solutions. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy. Influences others regarding policies, practices and procedures.

Be the on-site representative for the Boise State Center for Transfer Success located at the College of Western Idaho.
Proactively contact prospective transfer students to help them understand their options at Boise State.
Provide student services including program guidance, transfer assistance, and advising.
Plan and coordinate events such as information sessions, education fairs, and group presentations.
Build relationships with community college stakeholders to expand educational access.
Maintain a welcoming, organized, and professional site environment.
Strategically develop and manage outreach programs to meet enrollment and partnership goals
Serve as the primary point of contact for educational outreach programs and stakeholders.
Represent Boise State at community events, building long-term partnerships with organizations and institutions.
Manage outreach center sites, including staff and operational needs.
This position requires a candidate who proactively networks and builds strong working relationships in both remote and in-person settings, fostering meaningful connections across campuses and communities.
The candidate should expect to staff the office at CWI daily and travel within the Treasure Valley weekly for meetings and events.
Travel will be required and can include traveling during days, evenings, or weekends.
May perform other duties as needed.

High level of customer service and attention to detail.
In-depth understanding of the rural, adult, non-traditional, transfer, and first-generation student populations, their characteristics, and unique needs.
Demonstrated ability to develop innovative problem-solving.
Demonstrated ability to work in an environment that values the abilities, perspectives, skills, and collaboration of individuals from all backgrounds.
Public speaking and ability to represent the University to communities and leaders.
Proficiency with Google G Suite and Microsoft Office suite of programs.
Demonstrated experience with rural education and rural communities.
Excellent verbal and written communication skills.

Bachelor’s or Advanced Degree and 5 years of professional experience or equivalent relevant experience.

A valid Driver's License to travel when required.

Master's degree in a related field
1-2 years of experience:

o Utilizing a CRM or higher education software such as Slate, PeopleSoft, or Perceptive to document interactions and verify student information.
o Planning and implementing outreach, public speaking events, recruitment, or marketing initiatives that engage prospective students, customers, or community members and achieve measurable participation or engagement outcomes.
o Creating and managing written or digital communications (e.g., email campaigns, social media, newsletters, or marketing materials) that support recruitment, enrollment, or engagement goals.
o Building and maintaining partnerships with schools, employers, community organizations, or other external stakeholders.

Resume, Cover Letter, and Three References.
Applicants that make it to the final interview round should expect to prepare and deliver a presentation.

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/