Outreach Coordinator

Frederick County Government

Frederick, MD

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JOB DETAILS

SALARY

$59,074.36–$100,426.42 Per Year

SKILLS

Administrative Skills, Alliance/Partner Management, Americans with Disabilities Act (ADA), Call Center Management, Call Centers, Childcare, Chiropractic, Co-Payments, Communication Skills, Community Support, Compensation and Benefits, Content Development, Content Management, Copying Machines, Dental Insurance, Detail Oriented, Diversity, Emergency Care, Emergency Management, Emergency Response, Employee Benefits, English Language, Establish Priorities, Event Management, Flexible Spending Accounts, Government, Graphic Design, Health Insurance, Health Maintenance Organization (HMO), Health Plan, Healthcare, Hospital, Human Resources, Legal, Life Insurance, Marketing, Marketing Communications, Media Campaigns, Military, Needs Assessment, Nonprofit, Office Equipment, Operational Support, Organizational Skills, Physical Demands, Preferred Provider Organization (PPO), Prescription Drugs, Presentation/Verbal Skills, Primary Care, Psychiatry and Mental Health, Public/Media/Press/Analyst Relations, Publications, Regulatory Compliance, Retirement Plan, Social Media, Social Media Marketing, Statistics, Telephone Skills, Time Management, Training Program, Training Program Development, Training/Teaching, Travel Planning, Tuition Fees, Urgent Care, Video Production, Website Management, Willing to Travel, Writing Skills

LOCATION

Frederick, MD

POSTED

1 day ago

Outreach Coordinator

Salary

$59,074.36 - $100,426.42 Annually

Location

Public Safety Training Facility - Frederick, MD

Job Type

Full-time Regular

Job Number

FY27-00012

Department

Emergency Management

Opening Date

07/10/2026

Closing Date

7/24/2026 4:00 PM Eastern

FLSA

Exempt

Description
Benefits
Questions

JOB INFORMATION

Exempt; full-time; 40 hours per week; Monday - Friday; 8:00 a.m. - 5:00 p.m.; partial telework may be available in accordance with Division policies; full-benefits

Join the Frederick County Division of Emergency Management (DEM) as our Outreach Coordinator, a key professional role dedicated to strengthening community connection, preparedness, and resilience. This position is responsible for coordinating community engagement initiatives, public education efforts, and supporting the County's alert and warning notification programs. You will play a vital role in expanding community access to DEM services by organizing events, developing partnerships, and creating programs that enhance public understanding of emergency management, 9-1-1 and emergency preparedness and response. If you're passionate about helping communities stay informed and prepared, we'd love to have you on our team.

NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate.

Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.

TOTAL COMPENSATION PACKAGE:

Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.

11 days of Vacation leave with increase after 2 years of employment
15 days of Sick leave with unlimited annual carryover
11 paid holidays, plus 2 additional floating holidays
Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
Employee Health Center with no or low-cost primary and urgent care
100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
County and Employee funded Defined Benefit Pension Plan
Vesting after 5 years of service
Additional service credit for eligible previous public service, military service, etc.
Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
Generous Tuition Reimbursement Program
Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan.

For more information, visit our benefits page on the Frederick County Government job opportunities webpage.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

Responsible for engaging the community and enhancing preparedness through social and traditional media
Oversee social media accounts; create, implement and monitor annual social media goals for programs; develop and oversee marketing/social media campaigns for programs and services
Develop, maintain, and strengthen relationships with internal and external stakeholders through regular engagement; identify opportunities to formalize collaborations and actively build strategic partnerships within the local community
Develop and implement engagement strategies by organizing workshops, events, and education/training programs to increase community awareness about the organization and programs/projects
Identify and support community needs, and issues through various programs and projects that promote the mission of DEM
Schedule and coordinate special events and projects including community engagement
Present and lead engagement and educational programs and trainings
Serve as a member of the County Public Information Officer (PIO) and Community Engagement committees
Supports the Emergency Operations Center (EOC) during activations. EOC activations can occur at any hour without notice;
Act as a call taker or Call Center Manager in the Non-Emergency Call Center (NECC) as needed
Perform other duties as assigned

To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employees position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions.

QUALIFICATIONS AND REQUIREMENTS

The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Associate's degree in education, emergency management, communication, marketing, or related field
Minimum of 2 years experience in outreach, marketing, communications or a related field

Substitutions for the above-listed required education and experience are a Bachelor's degree as described above. Additional required or preferred qualifications may apply based on operational needs, as approved by Human Resources

KNOWLEDGE, SKILLS AND ABILITIES:

A successful incumbent operating in this role displays the following:

Working knowledge of creating and maintaining forms of social media
Knowledge of video production programs and public service announcements
Knowledge of communication tools and technologies
Skill in photographing events under a variety of conditions with the ability to produce documents for professional publication
Skilled in writing social media posts and announcements
Ability to maintain County Authorized Driver privileges
Ability to plan, prioritize and organize a large volume of work in a timely and efficient manner
Ability to organize work, establish priorities, work independently and complete assigned duties with minimal supervision
Ability to develop and maintain effective working relationships with local media, employees, elected officials, and the general public
Strong spoken and written (English) communication skills including the ability to compose and edit informational presentations, and to prepare and present information before elected officials, citizen groups and other audiences
Ability to exhibit attention to detail with accuracy and precision while accomplishing tasks.
Ability to operate small office equipment, including copy machines or multi-line telephone systems.
Ability to process a large workload that includes several complicated administrative tasks that update frequently
Ability to interpret and apply statistical data; develop instructional programs; and adapt instructional methods to various target audiences
Ability to develop instructional programs
Ability to adapt instructional methods to various target audiences

PREFERENCE MAY BE GIVEN FOR:

Experience developing and presenting educational programs
Experience in public safety
Public information, journalism or community engagement experience
Experience with alert and warning origination software
Experience with graphic design or videography
Experience creating and managing content for websites, particularly in government or non-profit
Experience supporting ADA compliance standards to electronic documents and printed materials
Secondary bilingual language skills

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

While working in this position, the employee is required to constantly sit and rarely perform repetitive motions
While working in this position, the employee is required to constantly work indoors

ADDITIONAL INFORMATION / EXAMINATION PROCESS

Requires the ability to arrange and complete travel to various sites (using a car or other reliable transportation)
Available for evening/weekend hours as needed for community events, meetings, presentations, etc.
Employees in this classification are designated as Essential. An Essential Employee means the employee is considered necessary for the operation of County services. Essential Employees are required to report to work in the event of a weather incident, general emergency, or disasters when County offices are closed. They may be required to work overtime with little or no advance notice and may be required to report to work in emergency situations and/or after hours.

KIND OF EXAMINATION (may include):

An evaluation of training and experience
One or more interviews

Frederick County Government is committed to providing an inclusive work environment and complies with all applicable laws and regulations regarding workplace accommodation, including for individuals with disabilities. Applicants who require reasonable accommodation during the application and hiring process may contact the Talent Acquisition section of Human Resources. Inquiries about accommodations can be sent to Recruitment@FrederickCountyMD.gov

Retirement Plan:

A defined benefit retirement plan is provided for all regular County employees. Employees are automatically enrolled in either the Uniformed Plan (5 year vesting) or the Non-Uniformed Plan (5 year vesting, effective 07/01/2024) depending upon position classification. The majority of support for the plan is provided by the County; however, employees are required to make a mandatory pre-tax contribution towards their benefit. Retirement benefits are payable at normal, early or delayed retirement. Retirement benefits are also payable upon termination and in the event of death or disability.

Health Insurance:

County employees have a choice of two medical insurance plans, an In-Network (HMO) Plan or a High Deductible medical plan with a Health Care Savings Account, to provide coverage for medical and surgical expenses, hospital and emergency care expenses, mental health expenses and prescription drugs. The County and participants share in the cost of the health insurance with the employee having the benefit of pre tax contribution deductions. Medical insurance goes into effect on the first day of active employment.

Dental Insurance:

Employees may select coverage from one of three dental plan options, ranging from a PPO plan to a dental HMO plan. Coverage includes preventive care, fillings, crowns, bridges and dentures, and the cost of dental insurance is shared by both the County and the employee. Dental insurance goes into effect on the first day of the month that follows the eligible employees completion of 30 days of active employment

NOTE: Employees working 75% or greater of a 35 or 40 hour position are eligible for health & dental insurance.

Flexible Spending Accounts:

The Flex Spending plan allows employees to pay health and day care expenses with pre-tax dollars. Employees may set aside part of their salary in a special account that can be used throughout the year to reimburse themselves for out-of-pocket medical expenses. The maximum contribution is $3,400 per year for Health Care Spending and $7,500 for Dependent Care Spending (work-related day care expenses). Examples of expenses that can be reimbursed for Health Care Spending include, but are not limited to: deductibles, co-payments, dental fees, chiropractors services, and eyeglasses / contact lenses.

Life Insurance:

Employees are insured for 2 times their annual salary in case of death plus 2 times their annual salary for accidental death. Employees do not contribute to the premiums for this coverage. A Supplemental Life Insurance is also offered to regular County employees. The plan allows employees to purchase individually owned term life insurance for themselves, their spouse, and their dependents.

Savings Plan - Deferred Compensation:

The County offers a Section 457 Plan. Deferred compensation plans allow participants to save for retirement in either a pre tax or post tax (Roth) investment account. Contributions are invested at the employees direction into one or more of the variety of investment options offered by the plan. Changes may be made to the contribution levels, investment options, etc. at any time. Contribution maximums are set each year by the IRS.

Educational Reimbursement Program:

County employees who have successfully passed their probationary period may apply for education reimbursement for courses that can improve or develop an employees capabilities related to their current job or for a promotional opportunity within Frederick County Government. The benefit also covers the costs of job-related non-credit courses. If the employee receives a grade of at least a C, or successfully passes a non-credit course, the County reimburses the employee 75% of the costs of tuition, fees and books. If an employee doesnt remain employed with Frederick County Government for two years after a class is taken, the benefit needs to be reimbursed to FCG.

Employee Assistance Program:

This confidential assessment, referral and counseling service is available at no cost to all employees who may need help with a personal or job-related issue or concern.

Leave

Annual Leave - Employees are eligible to use Annual Leave after their 6 month probationary period. Annual Leave accrues as follows: Years of service days per year

0 - 2 years 11 days

2 - 10 years 17 days

10 + years 24 days

Sick Leave - Employees will earn sick leave at a rate of 15 days per calendar year.

Sick Leave may also be used for illness of an employees child, dependent, spouse, parent or parent-in-law. There is no limit on the amount of sick leave accumulated. Unused Sick Leave may be used for additional credit in the pension plan at the time of retirement.

NOTE: Regular benefited part-time employees earn annual and sick leave on a pro-rated basis based on their actual number of hours worked biweekly up to their assigned number of regularly scheduled work hours.

Other available types of leave include, but are not limited to, Family Medical Leave, Bereavement, Jury, and Military.

Holidays:

The County observes 10 holidays every year and 11 are observed on years of General Elections.

For additional information on Frederick County Governments benefits package, please visit the Division of Human Resources website at www.FrederickCountyMD.gov.

All hires before January 1, 2012, will follow the all benefit and leave rules as described in the Personnel Rules amended October 3, 2013.

Your application, which includes any associated supplemental questions, must be complete at the time of submission and must clearly articulate the required work experience relevant to the position for which you are applying. The experience you indicate in your responses to the supplemental questions must also be described, in detail, on the Work History section of this application. Your application may be considered incomplete if vague descriptions of experience are included or if you cite experience in your supplemental question response that is not included on the Work History section of this application. When considering work history, 1 year of employment = 2,080 hours. If Human Resources staff is unable to confirm your related work experience based on the information submitted, or if you state "see resume" as your response, your application may not be considered further.

I have read and acknowledge the above instructions.

Which best describes your level of education?

Less than Associates degree received
Associates degree received
Bachelors degree or higher received.

In the text box below, enter the field of study in which you earned your degree.

Do you have at least 2 years of work experience in outreach, marketing, communications or another related field?

Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment/service and the duties you performed. NOTE: When considering work history, 1 year of employment = 2,080 hours. If Human Resources staff is unable to confirm your related work experience, based on the information submitted, you will not be considered further.

Do you have experience developing and presenting educational programs?

Do you have experience in public safety?

Do you have public information, journalism or community engagement experience?

Do you have experience with alert and warning origination software?

Do you have experience with graphic design or videography?

Do you have experience creating and managing content for websites?

Was your website content management experience in the government or non-profit sector?

Do you have experience supporting ADA compliance standards to electronic documents and printed materials?

Do you possess any secondary bilingual language skills?

In the text box below, indicate the secondary bilingual language skills you possess.

Required Question

Employer Frederick County Government

Address 12 East Church Street

Frederick, Maryland, 21701

Phone 301-600-1070

Website http://www.FrederickCountymd.gov/jobs

About the Company

Frederick County Government

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